Senior Surety Bond Claims Adjuster

Join Sedgwick, where our 33,000 colleagues make a meaningful impact every day for people around the world facing the unexpected. Grow your career in our supportive environment while enjoying work-life balance. At Sedgwick, your achievements know no limits. Recognized by Newsweek as one of America's Greatest Workplaces and certified as a Great Place to Work®, Sedgwick is also listed among Fortune's Best Workplaces in Financial Services & Insurance. POSITION OVERVIEW: We are seeking an Experienced Surety Bond Desk Adjuster to manage claims valued up to $15,000. This role involves thorough examination of documents, loss reports, and relevant records while utilizing technology for efficient case management. KEY RESPONSIBILITIES: Investigate, evaluate, and resolve claims related to surety bonds with a focus on performance, payment, and various bond types. Utilize strong analytical skills and legal knowledge to manage complex claims involving contractors, obligees, and underwriting partners. Conduct fact-finding through document reviews and communications with legal counsel and witnesses. Prepare detailed evaluations and recommendations, managing claims through resolution with support for litigation, mediation, and settlement. Ensure compliance with all regulatory and internal claims handling standards. Maintain accurate and timely claim files within our claims management system. Communicate effectively with internal and external stakeholders regarding claim status. Review insurance policies and related documents to determine coverage. Estimate repair or compensation costs and negotiate settlements according to carrier instructions. Recommend litigation when necessary and participate in depositions and hearings. Revise case reserves to reflect probable costs and maintain an efficient caseload. Leverage technology and automation for improved claim handling. Submit claims exceeding $15,000 for leadership approval. ADDITIONAL RESPONSIBILITIES: Perform other duties as assigned. QUALIFICATIONS: Education & Licensing: A bachelor’s degree from an accredited college or university is preferred. Must obtain IIA-AIC designation within 12 to 18 months in the role. A state adjuster license is required. Experience: At least three (3) years of related experience or an equivalent combination of education and experience is needed. Previous experience in property and casualty claims is beneficial but not essential. Skills: Empathetic approach to claims handling. Strong communication, analytical, and organizational skills. Proficient with Microsoft Office products. Ability to produce comprehensive and accurate reports. Team player with strong negotiation skills. Proven ability to meet performance goals. WORK ENVIRONMENT: Consideration for reasonable accommodations will be given when applicable. Mental: Requires clear thinking, good judgment, problem-solving abilities, and capacity to manage multiple priorities and deadlines. Physical: Computer keyboarding and occasional travel as required. Vision/Auditory: Clear hearing, vision, and communication abilities are necessary. The information provided here describes the general nature of the work for this role and is not a comprehensive list of all responsibilities. Management may adjust this role and its duties as needed. Compensation for this role ranges from $28/hr to $30/hr, influenced by a variety of factors including skills, experience, and location. Sedgwick promotes a diverse, equitable, and inclusive workplace. We encourage you to apply even if your experience doesn’t align perfectly with every aspect of the job description. Sedgwick is the world’s leading risk and claims administration partner, committed to helping clients navigate unexpected challenges. Our advanced technology and expertise set the standard for solutions in claims administration, loss adjusting, and benefits administration. For more information, visit our website.

Created: 2026-03-11