Senior Operations Officer

Senior Operations Officer Job #: req35891 Organization: World Bank Sector: Operations Grade: GG Term Duration: 4 years 0 months Recruitment Type: International Recruitment Location: Washington, DC,United States Required Language(s): English Preferred Language(s): Closing Date: 3/16/2026 (MM/DD/YYYY) at 11:59pm UTC Description The World Bank Groua unique global partnership of five institutions driven by a bold vision to create a world free of poverty on a livable planet. As one of the largest sources of funding and knowledge for developing countries, we help solve the world's greatest development challenges. When you join the World Bank Group, you become part of a dynamic, diverse organization with 189 member countries and more than 120 offices worldwide. We work with public and private sector partners, invest in groundbreaking projects, and use data, research, and technology to bring tangible and transformative changes around the globe. For more information, visit The Development Finance Vice-Presidency (DFi) is responsible for the management and monitoring of policies, procedures, and resources for the World Bank's development financing vehicles. DFi sets the policy framework for the World Bank Group's development finance by engaging in strategic resource mobilization, playing an intermediation role to help align the needs of recipients, WBG institutional priorities, and priorities of funding partners, through a variety of funding instruments. These include the International Development Association (IDA), the World Bank's fund for the poorest, the International Bank for Reconstruction and Development (IBRD), and trust funds, including Financial Intermediary Funds (FIFs). Given the nature and variety of this portfolio, DFi works closely with the President's office, Executive Directors, WBG senior management, corporate and operations units across the WBG, funding partners and government officials. As such, DFi is structured to provide the institution with a more holistic approach to financing, financial policy, and strategic fundraising across IDA, IBRD, and Bank/IFC trust funds and partnerships. Within DFi, the Development Finance Trust Funds and Partner Relations (DFTPR) Department is at the forefront of the Bank's engagement on trust funds, FIFs, cofinancing and partner relations. The Department is responsible for managing and administering the almost US$50 billion portfolio, designing and establishing new, multi-donor partnership initiatives underpinned by trust funds and FIFs, and setting the policy and procedural framework in such a manner they complement IDA and IBRD. Currently, the department holds a trustee role for 27 FIFs. DFTPR comprises two units: Trust Fund Policy and Partner Relations; and FIFs, Digital and Analytics. In addition, the Department took on the role to manage the enhanced focus on co-financing in the public sector over the past few years and developed new partnerships. The WBG Co-Financing Platform is housed in this department. Much more, with the global attention to the reform of MDBs, WBG trust funds and FIFs are in the public eye in ways that they were not previously. This requires an understanding of external and internal communications, an appreciation of how trust funds and FIFs work operationally and how they are linked to the broader landscape of the WBG's work and, ultimately, their impact on the ground. Duties and Accountabilities DFTPR is seeking a Senior Operations Officer to join its Trust Fund Policy and Partner Relations unit (TFPPR). The incumbent will report to the TFPPR Manager, and work under the day-to-day guidance of the Team Leader of the Trust Fund Policy and Client Services Team, who will also be his/her co-supervisor. The Trust Fund Policy and Client Services Team, currently comprising ten staff, advises and supports the Bank's operational teams and staff on a range of financing and operational issues throughout the trust fund lifecycle. This reduces the burden on frontline staff to establish, manage, and close trust funds. Building on this hands-on experience, the team is responsible for keeping Trust Fund Policy up-to-date in view of the evolving WBG. The team also supports transparency and early disclosure of fundraising plans and activities to support operational teams' strategic fundraising efforts, promote opportunities for scale, and improve cross-institutional coordination. In line with the most recent Trust Fund Reforms, a strong focus of the team is to strengthen the end-to-end approach to trust funds by linking mobilization, strategic alignment, establishment, and portfolio oversight. The Team also has a Development Partner (DP) relations function, organizing meetings with key DPs on trust fund matters, and staying abreast of issues relevant to specific DPs for management briefs, in coordination with ECR and IFC. Focal point responsibilities for individual DPs are distributed across the Department. The Senior Operations Officer is expected to be responsible for the following tasks and duties in relation to DFTPR DP engagement, providing Trust Fund Policy and client services advice for select internal clients and topics, leading on select Trust Fund Policy topics and contributing to the work of the unit. 1. Lead DFTPR's Development Partner engagement: • Oversee the organization of multi-DP outreach events, including the Bi-Annual TF Forum; • Oversee the organization of single DP DFTPR outreach engagements, together with the respective DFTPR DP focal point, including High Level Strategic Consultations or similar events; • Provide quality assurance on DFTPR briefs or inputs to senior management DP briefs on WB TF and FIF matters; • Facilitate effective and efficient functioning of the DFTPR DP focal points as needed; and • Represent DFTPR as focal point for select DPs: keeping abreast of main ODA- and TF-related policy priorities and particular issues with DP aid agencies that may be relevant for their engagement in WB TFs; resolving DP-specific TF-related issues brought to DFTPR as they arise; and coordinating and sharing information with ECR and IFC Partnerships counterparts on matters of common interest. 2. Upstream TF policy and client officer activities: • Help assigned business units (GPs, Regions, and central units that manage trust funds) shape their trust fund portfolio, advising them on strategic fund raising; • Help operational clients identify the most relevant instrument (coordination platform, EFO, trust fund (Umbrella 2.0 program or standalone), financial intermediary fund, etc.) to meet their partnership and development finance objectives; • Ensure client teams are aware of and compliant with institutional processes to monitor fundraising and align fundraising with strategic priorities of the Bank; and • Provide feedback on each Fundraising Initiative Note (FIN) from the assigned business unit in a timely manner, in particular, focusing on consistency of the fundraising initiative with objectives for defragmentation and moving to fewer, larger programs as outlined in portfolio roadmaps and plans for Umbrella 2.0 programs. 3. Downstream TF policy and client officer activities: • Advise operational clients on the design of trust fund programs, including Umbrella 2.0 programs (governance, reporting, scope of activities, etc.); • Provide advice during trust fund concept note reviews; • Review and provide DFi clearance on Trust Fund Proposals (TFP); • As part of the "One Stop Shop" support services, offering advice and quality assurance throughout the lifecycle of trust funds from establishment to closing based on Trust Fund Policy, directives, procedures, and guidance; and • Bridge between DPs and operational teams to solve problems and strengthen partnerships. 4. Supporting Trust Fund Policy development: • Serve as DFTPR focal point for particular TF topics, and lead in the development of related guidance and communications products, together with the DFTPR Knowledge and Learning Team, as agreed with the Team Lead; • Contribute to internal learning and training events; • Support communication to DPs to strengthen their understanding of Trust Fund Policy; and • Contribute to the continuous improvement process that ensures Trust Fund Policy is aligned with WBG strategic goals. 5. Contributing to the work of the unit: • Prepare notes, briefings, and other communication products for Management, communication with ED offices and informing DPs. • Undertake additional duties and tasks as specified by the Manager and/or Team Lead. Selection Criteria • Advanced Degree (MA/MS) indevelopment economics, public policy, finance, management, accounting or otherrelated fields, and minimum 8 years of relevant experience. • Demonstrated command of Bank trust fund policies, procedures andpractices. • Operational experience with trust fund management and lending operationsfunded by trust funds. • Deep experience working with the Bank's donors and wide knowledge of TFissues specific to the Bank's major donors. • Experience across GP and/or CMU side of the matrix to understand thedifferent needs and operational practices of different internal clients. • Good understanding of key Bank financing instruments, and how they complementeach other (IDA, IBRD, Trust Funds, and FIFs). • Ability to solve complex operational problems, and willingness to reach outto others to help find practical solutions to challenging operational issues. • Proven track record both as an effective team leader and team player.Attention to detail in providing quality assurance. • Demonstrated ability to work across organizational boundaries with corporateunits and operational units, and strong integrator skills. • Excellent written and verbal communication skills with demonstrated abilityto think strategically and synthesize complex issues. • Good organizational skills. Event organization experience a plus. Must beable to anticipate and react promptly to competing demands. • Demonstrated maturity and sound judgment. This internal requisition is open to WBG andIMF staff only (including short-term and extended term consultants/temporaries). External candidates are requested not to apply. In case anexternal candidate applies, their application will not be considered.COS Competencies Link: WBG Culture Attributes: 1. Sense of urgency: Anticipate and quickly respond to the needs of internal and external stakeholders. 2. Thoughtful risk-taking: Challenge the status quo and push boundaries to achieve greater impact. 3. Empowerment and accountability: Empower yourself and others to act and hold each other accountable for results. World Bank Group Core Competencies The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities. We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability. Learn more about working at the World Bank and IFC including our values and inspiring stories.

Created: 2026-03-11