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Enterprise Productivity Product Manager

Coinbase - Albany, NY

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Job Description

Are you ready to unlock your true potential? At Coinbase, our mission is to enhance economic freedom globally. This ambitious pursuit requires us to continually elevate our work as we construct the onchain platform and, consequently, the future financial system. We're searching for a very special candidate who is passionate about our mission and believes in the transformative power of crypto and blockchain technology. We desire someone eager to make a significant impact, thrives under pressure, and seeks continuous feedback for personal growth. We need an individual who embraces challenges and tackles our toughest issues head-on. Our work environment is intense and may not be suitable for everyone. However, if you're eager to build the future alongside exceptionally talented colleagues who demand excellence from one another, you’ll find no better place than here. Many roles at Coinbase offer flexible work arrangements, but we value in-person participation. Expect to engage in multiple annual offsite gatherings to strengthen collaboration, connection, and alignment with your team. Your attendance is expected and fully supported. We are looking for a Product Manager to lead the development of Coinbase's work execution and collaboration platform portfolio, including tools such as Jira, Linear, Asana, Slack, and more. In this role, you will optimize how work is planned, communicated, tracked, and delivered at Coinbase. You’ll develop and govern the strategy and roadmap for this ecosystem, ensuring our task and communication platforms function cohesively, balancing team autonomy with organizational alignment, minimizing context switching and noise, while enhancing delivery transparency and focus time. Key Responsibilities: Develop and oversee the strategy, roadmap, and governance of Coinbase's collaborative work management (CWM) and collaboration platforms (Jira, Linear, Asana, Slack, etc.), ensuring their cohesive operation that balances team autonomy with organizational alignment, reduces context switching, and boosts execution speed and visibility. Facilitate structured discovery alongside Engineering, Product, Design, Operations, and other teams to uncover workflow bottlenecks and collaboration friction. Establish metrics and dashboards to measure velocity, delivery predictability, collaboration health, and documentation/search adoption, utilizing these insights to refine execution models and platform investments. Define and enhance an asynchronous-first collaboration model that minimizes low-value communication, increases signal clarity, and connects discussions to appropriate work artifacts (tickets, documents, dashboards) across various tools. Collaborate with enterprise search and knowledge platforms (e.g., Glean, Confluence/Docs) to make searching before asking the default behavior. Create and sustain a cross-platform center of excellence for work management and collaboration, complete with clear standards, streamlined processes, training, and governance across tools like Jira, Linear, Asana, and Slack. Design Day One onboarding experiences for Slack and work management that guide new employees to essential channels, projects, and playbooks, accelerating their time to productivity. Lead change management and enablement efforts for introducing new tools, standards, and processes, ensuring smooth transitions while minimizing disruptions and providing clear, authoritative documentation to assist teams in adopting established pathways. Qualifications: Demonstrated experience in managing or driving a portfolio of work management and/or collaboration platforms (e.g., Jira, Linear, Asana, Slack), including the development of strategy, governance, and cross-tool standards tailored for various team contexts and methodologies. Proven track record of enhancing team productivity, cycle times, delivery predictability, or collaboration health through tool, workflow, and behavioral modifications. Experience engaging with various personas (engineers, designers, product managers, operations, support) with a strong empathy for their daily workflows, enabling you to create solutions that truly elevate their experience. Ability to influence without authority, successfully facilitating the adoption of new tools and practices among skeptical or change-resistant teams and leaders. A data-driven mindset for decision-making; comfortable defining KPIs, creating or collaborating on dashboards, analyzing workflow and collaboration metrics, and presenting findings and trade-offs to leadership. Exceptional product writing and stakeholder communication skills; your documentation, PRDs, and guidance will eliminate ambiguity, standardize processes, and promote scalable self-service. Preferred Qualifications: Technical background or experience working closely with engineering teams, familiar with the software development lifecycle, DevOps practices, API integrations, and workflow automation tools. Extensive experience with Slack administration, APIs, workflows/automation, and app integrations—preferably including AI-driven features (e.g., intelligent routing, summarization, task extraction, or predictive insights). Hands-on experience with knowledge management and enterprise search platforms (e.g., Glean, Confluence, Notion), shipping automations, integrations, and bots that significantly reduce unnecessary work. History of managing collaboration and work management tools at scale (5,000-10,000+ users) across remote and globally distributed teams. Position ID: P75744 Pay Transparency Notice: Depending on your work location, the target annual base salary for this position can range from $148,835 to $175,100 USD. Total compensation may also include equity and bonus eligibility, alongside benefits such as medical, dental, vision, and 401(k). Please note that candidates may submit a maximum of four applications within any 30-day period. We encourage you to thoughtfully evaluate how your skills and interests align with Coinbase's available roles before applying. Commitment to Equal Opportunity Coinbase proudly stands as an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation, or any other basis protected by applicable law. Coinbase will likewise consider qualified applicants with criminal histories, in accordance with applicable federal, state, and local laws. Coinbase is committed to providing reasonable accommodations to individuals with disabilities. If you need an accommodation due to a disability during any part of the employment process, please contact us at accommodations[at]coinbase.com to inform us of your request and provide your contact information. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate how we manage the data of job applicants. Our comprehensive notice detailing data processing as part of the application procedure for relevant locations is available for your review. By submitting your application, you agree to our data use and processing as required. For US applicants only, by submitting your application, you are agreeing to the arbitration of disputes as outlined.

Created: 2026-03-11

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