Liability Claims Management Team Supervisor

Join Sedgwick and play a crucial role in our mission to support individuals as they navigate unexpected challenges every day. As a valued member of our team of 33,000 colleagues, you will enjoy a supportive culture that prioritizes a healthy work-life balance. Here at Sedgwick, you can unleash your potential and make a significant impact. Recognized nationally by Newsweek for our outstanding workplace culture, Sedgwick is proud to be certified as a Great Place to Work® and ranked among Fortune's Best Workplaces in Financial Services & Insurance. Are you ready to become part of a global leader where your innovative ideas can contribute to solving challenges for some of the world's most respected brands? Apply your expertise to manage complex customer claims in a dynamic and engaging environment. Deliver creative, customer-facing solutions tailored for clients across various industries. Be part of our rapidly growing, industry-leading company celebrated for exceptional service and client satisfaction. Tap into a vast global network of experts to enhance your insights and share your knowledge. Engage in diverse professional development opportunities that will advance your career. Enjoy the flexibility of a role where you have autonomy over your work location and career trajectory. Access a variety of comprehensive benefits designed to support your mental, physical, financial, and professional well-being. ARE YOU THE RIGHT FIT? We are seeking motivated individuals who embody our core values of empathy, accountability, collaboration, growth, and inclusion to supervise multiple teams handling liability claims. ROLE SUMMARY: In this position, you will oversee claim operations, monitor workloads, provide training, and ensure quality adjudication of claims. OFFICE LOCATION: This position is hybrid for candidates within 25 miles of a Sedgwick office. Those outside this radius may be eligible for a fully remote work arrangement. KEY RESPONSIBILITIES MAY INCLUDE: Supervise multiple teams of examiners and technical staff, effectively delegating duties. Identify trends and advise management on issues and potential process improvements. Provide technical direction regarding claims adjudication. Review management reports and take appropriate actions. Conduct quality reviews to ensure claims comply with established standards. Act as a secondary point of appeal for client and claimant issues. Review reserve amounts on high-cost claims. Monitor third-party and sensitive claims as specified by the client. Maintain professional relationships with clients and make recommendations based on claim status. Ensure direct reports hold the necessary licenses in serviced jurisdictions. Verify the accurate coding and documentation of claims files. Perform additional duties as assigned and support the organization’s quality programs. SUPERVISORY RESPONSIBILITIES: Administer personnel policies while adhering to staffing standards. Conduct interviews, hire new team members, and establish performance development plans. Provide support and motivation to maximize team performance. QUALIFICATIONS: Education & Licensing: A Bachelor’s degree from an accredited institution is preferred. Required licenses and professional certifications must align with your area of business. Experience: A minimum of eight (8) years of claims experience, including at least three (3) years in a supervisory position. Jurisdiction Knowledge: All States Licensing: TX or FL and NY preferred WHAT WE OFFER YOU: Enjoy a flexible work schedule, referral incentives, and opportunities for career development within a supportive environment. Our competitive benefits include medical, dental, vision, and 401k beginning on your first day. As mandated by law, Sedgwick provides a reasonable compensation range for roles in jurisdictions that require pay transparency. The starting pay range for this role is $69,744.00 - $105,000.00, along with a generous benefits package. Sedgwick is an Equal Opportunity Employer and upholds a Drug-Free Workplace. If you are excited about this opportunity but find that your experience does not meet every qualification, we encourage you to apply anyway. Sedgwick is dedicated to building a diverse and inclusive workplace, recognizing that every individual contributes a unique mix of skills, knowledge, and experience. As the leading risk and claims administration partner globally, Sedgwick empowers clients to thrive amid the unexpected, offering unparalleled insights and innovative solutions to navigate the complex risk landscape. Explore more at sedgwick.com.

Created: 2026-03-11