Advanced Field Service Specialist

About Us We are a global climate technologies company engineered for sustainability. Our mission is to create efficient residential, commercial, and industrial environments through innovative HVACR technologies. We protect temperature-sensitive goods across the cold chain while delivering comfort to people worldwide. Our best-in-class engineering, design, and manufacturing combine with leading brands in compression, controls, software, and monitoring solutions to develop groundbreaking climate technology for a sustainable future. Whether you are an experienced professional, an undergraduate student seeking your first opportunity, or a recent graduate, we have pathways for you to innovate, be challenged, and make an impact. Join us and start your journey today! Job Description The Advanced Field Service Specialist is an experienced professional responsible for the commissioning, troubleshooting, and optimization of state-of-the-art Copeland control systems and refrigeration equipment. This role requires a comprehensive understanding of refrigeration system operation, control strategies, and integration with HVAC and building management systems. Fieldwork with extensive overnight travel is essential. You will build and maintain excellent relationships and communication with customers, co-workers, sales representatives, and other stakeholders. As an Advanced Field Service Specialist, you will: Commission and verify control systems for refrigeration and HVAC applications (E2, E3, Site Supervisors, etc.). Troubleshoot system issues both on-site and remotely, ensuring optimal performance. Develop and modify controller programs based on I/O legends or existing sequences. Execute new store commissioning and remodel projects, ensuring accurate documentation. Provide site-level customer support and training for contractors and end users. Review and interpret store prints, electrical schematics, and project specifications. Coordinate with Project Managers, Engineers, and Technical Support on project execution. Maintain strong knowledge of third-party control systems and network integrations. Ensure all work meets safety and compliance standards. Required Education, Experience, & Skills: 3-5+ years of hands-on field experience in refrigeration, controls, or commissioning. Advanced understanding of refrigeration cycle operation (compressors, valves, racks, cases). Knowledge of building automation systems and HVAC control logic. Experience with CO2 trans-critical or cascade systems is highly preferred. Proficiency in Modbus, BACnet, and other communication protocols preferred. Strong computer skills including Microsoft Office products, databases, Internet software, E-mail, Windows, etc. Demonstrated ability to work independently and manage multiple site assignments. Willingness to travel up to 85-90%. Must have legal work authorization in the United States - no sponsorship provided. Remote Work Arrangement: This position is fully remote, though you may be required to travel to a Copeland site regularly for team collaboration or customer engagements. We are committed to fostering a productive culture, encouraging teamwork to enhance operational effectiveness. Compensation: We offer a competitive base salary commensurate with the local market and performance-based rewards during annual merit reviews. The salary range for this role is $80,000-$104,000 annually, based on the skills and experience of the candidate. Working Conditions: This role may expose you to moving mechanical parts, outdoor weather conditions, extreme temperatures, and the risk of electrical shock. Occasional exposure to wet or humid conditions, high places, fumes or airborne particles, and vibration may occur. Our Commitment to Our People: Our purpose is sustainability, and we aspire to foster a workplace that nurtures our employees' growth and development. We provide a range of flexible and competitive benefits plans tailored to individual needs, including medical insurance, dental and vision coverage, a 401(k) retirement plan, paid parental leave, vacation, and holidays. Our Commitment to Inclusion & Belonging: At Copeland, we embrace all backgrounds and perspectives, ensuring a workplace free of discrimination and harassment. Our employee resource groups contribute to our community-building efforts. Equal Opportunity Employer: Copeland is an Equal Opportunity/Affirmative Action employer. We ensure fair consideration for employment regardless of sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability, or protected veteran status.

Created: 2026-03-11