Lead Field Service Engineer

About Us We are a prominent global climate technologies company committed to sustainability. Through our innovative HVACR technologies, we enhance energy efficiency in residential, commercial, and industrial settings, ensuring the integrity of temperature-sensitive goods throughout the cold chain and elevating comfort for people worldwide. Our superior engineering, design, and manufacturing capabilities, combined with our leading brands, offer next-generation climate technologies tailored to meet future demands. Whether you are an experienced professional looking for a career change, an undergraduate exploring your first opportunity, or a recent graduate with advanced qualifications, we invite you to explore exciting opportunities to innovate and make an impact. Join our team and start your journey today! Job Description The Lead Field Service Engineer plays a vital role as a technical expert, spearheading advanced commissioning, integration, and mentorship within our Professional Field Services team. As a subject matter expert in refrigeration, CO2 systems, HVAC controls, and complex system architectures, you will lead on-site projects, coach fellow engineers, and represent our company with esteemed clients during large-scale implementations. This role involves significant fieldwork and requires extensive overnight travel. YOUR RESPONSIBILITIES AS A LEAD FIELD SERVICE ENGINEER WILL INCLUDE: Performing expert-level commissioning and optimization of intricate refrigeration and building automation systems. Developing control programs and logic sequences based on meticulous specifications. Providing advanced troubleshooting support for control systems, refrigeration racks, HVAC, and BMS integrations. Leading on-site teams, coordinating contractor efforts, and ensuring adherence to design specifications. Executing and overseeing new store commissioning and remodeling projects. Identifying and qualifying contractors to assist in commissioning services. Mentoring and training junior engineers to elevate team skills. Acting as the primary technical contact for significant clients and large commissioning projects. Maintaining expert knowledge of our control systems and competitor systems (Danfoss, Carel, Novar, Honeywell, etc.). Documenting and effectively communicating findings to project and leadership teams. REQUIRED EDUCATION, EXPERIENCE, & SKILLS: 7+ years of experience in refrigeration controls, field commissioning, or system integration. In-depth understanding of refrigeration system design, pressure/temperature relationships, and CO2 system controls. Proficient in controller programming and network integration. Demonstrated leadership and mentoring experience within field environments. Exceptional communication and organizational skills, particularly with customers. Competent with technology, including word processing, spreadsheets, databases, and email. Ability to manage multiple high-impact projects and provide strategic insights. Willingness to travel up to 85-90% of the time. Legal work authorization in the United States (sponsorship is not available for this role). Remote Work Arrangement: This is a fully remote position. Although you will work from home, you may need to travel to a Copeland site regularly to collaborate with your team or customers as required. We strive to foster a connected culture, and you will work with your team and leader to establish effective collaboration principles. Our compensation philosophy is transparent: we offer a competitive base salary aligned with local market rates, alongside performance rewards during our annual review process. For your reference, the salary range for this role is $100,000-$120,000 annually, dependent on skills, talent, capabilities, and experience. Working Conditions: This position involves frequent exposure to moving mechanical parts, varying weather conditions, extreme temperatures, and electrical hazards. You may also encounter wet or humid environments, high places, fumes, airborne particles, and vibrations. #LI-KP1 #LI-Remote Our Commitment to Our People We share a common purpose: achieving sustainability. Our HVACR technology and cold chain solutions are crucial in reducing carbon emissions and enhancing energy efficiency across various sectors. Our employees are our greatest asset, and we cultivate a culture of passion, openness, and collaboration. We invest in the continuous development of our team members, offering a variety of flexible and competitive benefits, including medical plans, dental and vision coverage, 401(k) options, and generous leave policies. Together, we empower one another to revolutionize the HVACR technology landscape. Our Commitment to Inclusion & Belonging At our company, we embrace a diverse workforce and promote a culture where everyone feels included and valued. Our employee resource groups play a vital role in building a strong community. Work Authorization Employment is contingent upon legal authorization to work in the United States. This position does not qualify for sponsorship. Equal Opportunity Employer We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will be considered for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability, or veteran status, ensuring a workplace free from discrimination or harassment. If you require assistance in accessing this website to apply for a position due to a disability, please reach out via the provided contact information. With $5B in global revenue, we lead in compression products, electronics, software, and solutions across HVACR applications, addressing environmental sustainability through technology evolution. Our offerings include essential equipment for food service, transportation, and healthcare, focusing on energy management and sustainability solutions globally.

Created: 2026-03-11