Customer Service Representative

Customer Service Representative LHH is hiring a Customer Service Representative to support our Transfer Agency operations for a global custodian team. This role requires 2+ years of customer service experience. You'll provide first-class service to clients by accurately processing shareholder transactions, resolving account inquiries, and ensuring compliance with regulatory requirements. Strong communication, attention to detail, and analytical skills are essential. Why This Opportunity is Exciting: Competitive pay and benefits PTO Paid training and professional development Long-term career growth Opportunities to move into other customer service areas and support additional clients and financial products Key Responsibilities: Process shareholder transactions (purchases, redemptions, exchanges, and account updates) Respond to inbound client calls regarding account maintenance and transfer agency services Investigate and resolve account discrepancies Ensure regulatory compliance and proper documentation Collaborate with internal teams to resolve complex client needs Contribute to performance metrics including client satisfaction and efficiency Required Qualifications: 2+ years of customer service experience Strong verbal and written communication skills Analytical mindset and attention to detail Location: Hartford, CT (100% Onsite) Pay: $19$24/hr (based on experience) + BONUSES! Schedule: MondayFriday | 8-hour shifts between 8AM 6PM EST If you're looking for a long-term career in financial services operations with opportunities to grow, apply today!

Created: 2026-03-12