On Site Manager

Job Description Job Description On Site Manager Needed in Grand Rapids, MI Shift: Monday-Thursday 11am-9pmScheduling flexibileRole Summary : The Onsite Manager is responsible for the day-to-day supervision of personnel to ensure the timely, accurate and quality delivery of customer goods and service. This role manages employee relations at the client site - including coaching, performance reviews, removal from assignments, and exit interviews. This role ensures client satisfaction and engagement through superior customer service and develops relationships with supervisors and associates. This role anticipates headcount changes and expectations; develops value-added services to support changing client needs. Your Opportunity as an Onsite Manager (Staff Performance Manager):Maintain timekeeping system and ensure payroll/invoicing is accurateProvide productivity, headcount, attendance, and other reports at the client's requestManage employee relations at the site - including coaching, counseling, performance reviews, removal from assignments, and exit interviewsFacilitate the initial treatment and reporting of workers' compensation incidentsParticipate in scheduled service reviews at the client siteAct as the liaison between the branch office and the clientDeliver superior customer service and develop relationships with supervisors and associatesOther duties as assigned Your attributesLeadership experienceExperience in a customer service role responsible for multi-level client communicationHR and data management experienceDemonstrable success managing a team or processMust have seasoned critical thinking and problem-solving skillsPractical experience and comfort with using operational software, Microsoft Office products, and basic data management tools for analysisAbility to communicate professionally and effectively across all platformsAble to listen and respond to information effectively and influence decision makersMust be able to work Monday - Friday night-shift; 7pm-4am EmployBridge offers a competitive base salary plus monthly bonus potential! Additional benefits package for full time colleagues that includes:EmployBridge offers a competitive benefits package which includes Medical/Dental/Vision, prescription drug benefits, 401(k), paid time off and holidays, and incentive programs. We also offer a variety of career paths and encourage promotion from within. The EmployBridge Story EmployBridge is the largest light industrial staffing supplier in the United States and a preeminent resource for professional staffing. We offer local expertise and service through our 400+ branches. At EmployBridge, we operate an entire family of specialty staffing companies that include: ResourceMFG, Select Staffing, ProLogistix, Hire Dynamics, ProDrivers, RemX Specialty Staffing, Westaff, and Remedy Intelligent Staffing. To find out more, visit us at EmployBridge is an Equal Opportunity Employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, genetic information, or any other characteristic protected by federal, state or l

Created: 2026-03-12