CORPORATE TRAINING AND DEVELOPMENT SPECIALIST

Corporate Trainer and Development Specialist We're Palco. We provide the management, support, and systems behind self-directed programs-the services that help people hire, pay, and manage their own caregivers with confidence. With 25+ years of experience as a national provider operating in over 17 states, we keep people at the center of everything we do. Through innovative technology and decades of expertise, we help states and partners run stronger, more compliant, and efficient programs. Our mission is to challenge the status quo and build smarter, more human-centered solutions that put power back in people's hands. Want to learn more about joining our team? Visit to explore opportunities. The Corporate Trainer and Development Specialist owns and supports the development, delivery, and continuous improvement of training programs for all corporate departments. This includes enterprise-wide leadership development, employee soft-skill development, compliance training, and the governance of the Learning Management System (LMS). The role partners closely with the Operations Training team to ensure a unified learning strategy-Operations Training leads operations-specific learning while this role drives corporate-wide training initiatives, competency development, and leadership readiness across the organization. We are looking for a dynamic Corporate Trainer who can bridge the gap between employee potential and organizational goals. This role is equal parts strategist, facilitator, and technologist, responsible for shaping the end-to-end corporate learning experience-from new-hire onboarding to leadership readiness. Key Responsibilities 1. Onboarding & New Hire Support Lead the New Hire Orientation (NHO) program to ensure a seamless transition for all incoming staff. Act as the primary point of contact for new employees during their first 90 days, providing resources and "culture checks." Collaborate with department leaders to create role-specific onboarding pathways that improve engagement and reduce time to productivity. 2. Training Development & Delivery Design and facilitate high-impact internal training sessions focused on technical skills, soft skills, and company-wide initiatives. Create diverse learning materials including CBTs, slide decks, manuals, and interactive e-learning modules. Conduct regular needs assessments to identify performance gaps and build targeted training solutions. Evaluate training effectiveness using metrics, analytics, and continuous improvement strategies. 3. LMS Oversight & Administration Serve as the Primary Administrator for the Learning Management System (LMS). Develop and manage enterprise-wide course design, learning pathway design, and rollout of leadership development and soft-skill programs. Oversee user enrollment, course assignments, and curriculum updates. Track and report on key training metrics (completion rates, assessment scores, ROI). 4. Compliance & Regulatory Training Develop, deliver, and monitor mandatory HIPAA privacy and security training to ensure proper handling of Protected Health Information (PHI). Ensure 100% completion of all required annual compliance certifications, including harassment prevention and workplace safety. Maintain accurate training records in both the LMS and HRIS to support internal and external audits. Translate complex legal and privacy policies into clear, digestible learning modules. 5. Soft Skill & Leadership Development Develop and deliver workshops on communication, emotional intelligence, conflict resolution, and other soft skills. Build and support leadership development resources for emerging leaders and first-time managers. 6. Employee Engagement & Culture Design and implement initiatives that strengthen employee morale, retention, and cultural alignment. Analyze engagement survey data to develop "culture-first" learning interventions. Support internal communication strategies to ensure employees remain informed and connected to the company mission. Skills and AttributesAbility to simplify complex information into clear, accessible training content. Strong written and verbal communication skills with the ability to engage diverse audiences. Excellent collaboration skills across corporate departments and with Operations Training. Highly organized, detail-oriented, and adaptable to shifting business needs. Ability to manage multiple training topics and deadlines simultaneously. Experience developing or maintaining user guides, training materials, or LMS content. Cross-departmental communication skills; experience working with Operations Training, Marketing, Product, and other key business units is a plus. Desired QualificationsTechnical Skills: Proficiency with LMS platforms (e.g., Workday, TalentLMS, Lessonly, Cornerstone) and instructional design tools (e.g., Articulate Rise, Canva). Communication: Exceptional public speaking and "people skills" to engage diverse audiences. Working knowledge of SharePoint, including content management and organizational design. Master's degree in Learning & Development, Instructional Design, or related field. Required QualificationsExperience: 3-5 years in Corporate Training, L&D, or HR. Education: Bachelor's degree in HR, Education, Business, or a related field or the equivalent combination of education and work experience. Proficient with MS Office Join Us This position is remote/work-from-home role. Enjoy the convenience of working from home and maximize your time by unplugging at the end of your workday. Company benefits designed for you: Generous Paid time off. Annual bonus potential. Retirement Savings: We will support you as you save for your future. Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint. Paid Training: Earn while you learn and continue to grow with access to internal and external learning opportunities. Great Work Environment: We are proud of our company culture of collaboration and the recognition we have received for our diversity efforts. Benefits package:Employer shared Health Insurance cost Employer paid Disability Insurance Employer paid Life and AD&D Insurance Vision Insurance Cancer Insurance Voluntary Life Insurance 401(k) Paid Time Off Remote work environment Paid holidays When you join Palco, you are engaged in creating the future - both our company's, the people we serve, and your own. We understand that our success is directly related to the success of our team. We strive to create a culture where you can: Bring your authentic self to work. Grow and thrive, both personally and professionally. Make a difference with our clients, in our communities, and with the millions of people we support. Experience work/life balance. Feel value and a greater purpose through the work you do. Palco, Inc. is an Equal Employment Opportunity (EEO) employer and does not discriminate in any employer/employee relations based on race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Created: 2026-03-12