Seasonal Box Office Assistant

The Chesapeake Baysox are seeking an enthusiastic and customer-focused Seasonal Box Office Assistant to support ticket sales and guest services during the baseball season. This role plays a key part in creating a positive game-day experience by assisting fans with ticket purchases, questions, and box office needs in a fast-paced, energetic environment. Key Responsibilities Sell individual game tickets, promotions, and special event tickets in person, by phone, and online Provide accurate information to fans regarding seating, pricing, promotions, schedules, and ballpark policies Process ticket purchases, exchanges, and will-call pickups using the ticketing system Handle cash, credit card, and digital transactions accurately Balance cash drawers and complete basic sales paperwork Deliver friendly, professional customer service to all fans Assist with game-day box office operations and peak-volume sales periods Communicate effectively with guest services, ushers, and front office staff Maintain a clean, organized, and secure box office area Adhere to all Chesapeake Baysox policies, procedures, and safety guidelines Qualifications & Skills Excellent customer service and communication skills Strong attention to detail and accuracy when handling transactions Ability to work efficiently in a fast-paced, high-volume environment Basic computer skills; prior ticketing or point-of-sale experience a plus Dependable, punctual, and team-oriented Must be at least 18 years old Schedule & Availability Must be available to work game days, evenings, weekends, and Holidays Hours vary based on home game schedule and special events Physical Requirements Ability to sit or stand for extended periods Ability to lift light items as needed Compensation $15 per hour Seasonal Duration Position runs for the duration of the Baysox baseball season (Sept. 2026), with potential opportunities for future seasons Additional Information Attain Partners, the owner of the Chesapeake Baysox, is committed to fair and equitable compensation practices. The individual hourly rate for this position is $15. Attain Partners is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Applicants have rights under Federal Employment Laws. For more Information visit EEO, EEO Poster Supplement, Family and Medical Leave Act (FMLA), and Employee Polygraph Protection Act (EPPA). If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Job Questions: Can you provide the necessary documentation to prove that you are a U.S. citizen, permanent resident, or foreign national with authorization to work in the United States? YES/NO: Do you have a mode of reliable transportation and a clean driving record? Do you have housing and reliable transportation available in the area of Bowie, MD? If so, where? Do you have any Box Office/Ticketing experience? Please explain briefly if so.

Created: 2026-03-12