Business Systems Analyst

Individuals who are eligible for a Training and Development assignment may also be considered for this position. This advertisement is for 2 Information Technology Specialist I positions Located at Birkmont Drive, Rancho Cordova . CDCR employees are encouraged to use their existing CDCR email address on their application. The California Department of Corrections Rehabilitation (CDCR) Headquarters has implemented a new automated system to streamline the hiring process. The Human Resources Technology System (HRTS) is an intuitive, user-friendly system that provides the applicant access to real-time updates throughout the hiring process. HRTS will require new candidates to set up an account, which allows them to track their application's progress. Through their account portal, candidates will also be able to provide any additional information needed in the hiring process, including setting up interviews as needed. After the final filing date, applicants will receive an email from or DoNotReply@CDCR (depending on the email provider), with direction on creating and/or accessing their account. For HRTS communication, this is in reference to Job Requisition (JR) 3613. Note: Main communication for this position will be through email. Please ensure you have a valid email address on your application. This position is eligible for a hybrid telework scheduled for employee who can satisfactorily perform their essential work functions independently and remotely. Specific telework schedules may be discussed further during the interview process. Telework is only available to residents of California. Under the direction of the Information Technology (IT) Supervisor II, the IT Specialist I, serves as a Business Analyst, demonstrating an in-depth understanding and level of expertise of Application Services and Technologies, performs the most complex business analyst tasks timely and independently; acts as a project manager on assigned activities related to the development and maintenance of various applications and technologies. Supports enterprise application development efforts, which may include planning, analysis, design, technical documentation, testing, deployment, user training, and troubleshooting. You will find additional information about the job in the Duty Statement . Working Conditions The main EIS location is in a park-like campus setting across from the Folsom Lake auto dealerships in Rancho Cordova, close to US Highway 50 and the Hazel light rail station. We are minutes from historic Sutter Street, the Folsom Premium Outlets, and many dining establishments. Free parking at this location. The positions are eligible for hybrid telework, in accordance with the Statewide Telework Policy and will be required to report to the office as needed/required. The successful candidates must reside in California upon appointment. Minimum Requirements You will find the Minimum Requirements in the Class Specification. INFORMATION TECHNOLOGY SPECIALIST I Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-510536 Position #(s): 065-501-1402-XXX Working Title: Business Systems Analyst Classification: INFORMATION TECHNOLOGY SPECIALIST I $6,513.00 - $10,537.00 New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of Positions: 2 Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Work Shift: 8am-5pm Work Week: Mon-Fri Department Information Vision We enhance public safety and promote successful community reintegration through education, treatment and active participation in rehabilitative and restorative justice programs. Mission To facilitate the successful reintegration of the individuals in our care back to their communities equipped with the tools to be drug-free, healthy, and employable members of society by providing education, treatment, rehabilitative, and restorative justice programs, all in a safe and humane environment. Commitment The California Department of Corrections and Rehabilitation (CDCR) and the California Correctional Health Care Services (CCHCS) are committed to transforming the correctional landscape to create safer, more professional, and more fulfilling environments for our employees, the incarcerated population, and those supervised in our communities. Through systemwide improvements grounded in proven and emerging practices, we aim to strengthen rehabilitation, enhance workplace satisfaction, and support successful reentry into the community through our institutions, parole, and community partnerships. Our shared mission is to promote safety, wellness, and human dignity while fostering positive change for all those who live and work within our institutions and communities. CDCR and CCHCS are committed to building an inclusive respectful workplace. We are determined to attract and hire candidates from all communities and empower employees from a variety of backgrounds, perspectives, and personal experiences. We are proud to foster inclusion and drive collaborative efforts at all levels of the Department. CDCR and CCHCS strive to collaborate with the community to enhance public safety and promote successful community reintegration through education, treatment and active participation in rehabilitative and restorative justice programs. Incumbents establish and maintain cooperative working relationships within the department, other governmental agencies, health care partners, and communities. Please visit our website to learn more about Enterprise Information Services . Founded in 1885, the California Department of Corrections and Rehabilitation (CDCR) is one of the nation's largest and most diverse correctional departments in the country. We are dedicated to enhancing public safety through the safe and secure incarceration of individuals in our care, by providing effective parole supervision, and implementing rehabilitative strategies for their successful reintegration into our communities Special Requirements Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver's license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver's license number will automatically be redacted upon submission. Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you must include your unofficial transcripts/diploma for verification. Official transcripts may be required upon appointment. If it is determined an applicant does not meet the Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the State Personnel Board. Applicants who completed their education outside of the US (with foreign degrees/transcripts) must obtain and submit verification of U.S. course/degree equivalency. Foreign education credential evaluation services can be found at NACES | National Association of Credential Evaluation Services . Candidates new to CDCR are required to submit to a background investigation process utilizing Live Scan Fingerprinting, and Tuberculosis testing prior to appointment followed by department annual Tuberculosis testing/evaluation thereafter. When submitting supporting documents, PDF file format is preferred. CDCR/CCHCS utilizes E-Verify to confirm candidate's identity and employment authorization. For more information about E-Verify, you may go to This advertisement may be used for other vacancies that occur during the life of this recruitment. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 3/23/2026 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Corrections & Rehabilitation CDCR Hiring Support - Postal Attn: CDCR Hiring Support P.O. Box 942883 Sacramento , CA 94283-0001 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Corrections & Rehabilitation CDCR Hiring Support - Drop-off CDCR Hiring Support 9825 Goethe Rd, Application Drop Box (Drop off not available on weekends and holidays) Sacramento , CA 95827 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is optional. It may be included, but is not required. Other - Other - Cover Letter is REQUIRED and must be submitted with your Employment Application (STD. 678) Please provide a cover letter with a description of your experience and education as it relates to this position. Please add why you feel you are the best candidate for the position. Statement of Qualifications - Statement of Qualifications is REQUIRED and must be submitted with your Employment Application (STD. 678). Applications received without an appropriate Statement of Qualifications based on the instructions below will be rejected for being incomplete and will not be considered. Resumes, cover letters, and other documents will not be considered as a response to the Statement of Qualifications. Please refer to the "Statement of Qualifications" section below for specific requirements. For helpful guidance on writing an effective SOQ or a Supplemental Questionnaire, please visit: Work4CA: How to Write a Statement of Qualifications Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: 1. Experience supporting enterprise Human Capital Management systems such as SAP SuccessFactors, SAP S/4HANA HCM, Workforce TeleStaff, or similar HR, time keeping, or workforce scheduling platforms. 2. Experience participating in release management activities, including coordinating system upgrades, facilitating testing, and ensuring successful production implementation with minimal disruption. 3. Experience supporting system integrations between HR, payroll, time keeping, and scheduling platforms, including interface monitoring, data validation, reconciliation, and reporting support using tools such as SQL, Power Query, DAX, JSON, or XML. 4. Experience gathering and documenting functional requirements and translating business needs into system configurations, technical specifications, process flows, or data mapping artifacts. 5. Experience administering Software as a Service solutions, including configuration management, release coordination, regression testing, vendor collaboration, and defect troubleshooting with root cause analysis. 6. Experience protecting PII and HIPAA-protected information within enterprise HR systems through proper role based access controls and data governance practices. 7. Experience working in a public sector or highly regulated environment with complex compliance or bargaining unit requirements. 8. Experience participating in SDLC methodologies such as Waterfall, Agile, or Iterative development. 9. Strong analytical and problem solving skills with the ability to assess complex technical and business scenarios. 10. Strong written and verbal communication skills with the ability to clearly convey technical concepts to business stakeholders. 11. Strong customer service skills and ability to build collaborative working relationships in a diverse and inclusive environment. 12. Shall create and promote an inclusive workplace that empowers employees from a variety of backgrounds, perspectives, and personal experiences. Benefits Benefit information can be found on the California Department of Human Resources (CalHR) website, , and the CalPERS website, . Information on benefits afforded by membership in the California Public Employees' Retirement System can be found on the CalHR Salary and Benefits website at . Information on the benefits and protections provided to public employees by the State Civil Service Act can be found on the CalHR website at Additional benefit information can be found on the CalHR California State Civil Service Employee Benefits Summary website at This webpage is intended to provide general information. Benefit eligibility may be based on job classification, bargaining unit, time base and length of appointment. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Hiring Unit Contact: EIS Personnel Liaisons (916) 358-2000 Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Office of Civil Rights (916) 255-0458 California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. STATEMENT OF QUALIFICATIONS A Statement of Qualifications (SOQ) is required and must be submitted with your application to be considered for this position. The SOQ serves as documentation of each candidate's ability to present information clearly and concisely in writing. Your responses to all three questions below must be submitted in a document no more than two pages in length, utilizing Arial 12-point font, with 1-inch margins. Each page must include your name and page number in the upper right-hand corner of the page. Respond to the following questions: 1. Describe your experience supporting or administering a Software as a Service enterprise system such as SAP SuccessFactors, SAP S/4HANA Human Capital Management, Workforce TeleStaff, or other comparable HR, timekeeping, payroll, or other similar enterprise platforms. 2. Describe your process for gathering, documenting, researching, and analyzing business requirements for a system change or enhancement. 3. Describe your experience researching system functionality and evaluating solution options to address a business need or request. Statement of Qualification, Desirable Qualifications and Supplemental Questionnaire Information Examination Information To obtain list eligibility for the Information Technology Specialist I, before applying for the position, you must first take and pass the exam at: CalCareers Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Created: 2026-03-12