Department Trainer

Department Trainer The Department Trainer researches, plans, organizes, and conducts training programs for new and existing employees. Responsibilities/Duties/Functions/Tasks: Conducts needs-assessment, including conferring with management and staff, to identify specific skill/knowledge gaps, training objectives, work situations, and changes in policies and procedures. Researches course content. Develops and maintains course curriculum and instructional programs, including technical classes. Trains new employees, and teaches new skills or business systems to existing employees. Produces effective training presentations, tutorials, instructor and student guides and lesson plans in multiple media and formats suitable to course audience. Designs, creates, and updates training aids, such as manuals, handouts, course exercises, and visual aids. Facilitates regularly scheduled classroom training. Confers with department supervisors to identify additional training needs, as required for new staff. Evaluates effectiveness of training and modifies programs as needed. Schedules training room, arranges equipment, and prepares physical set-up, as needed. Maintains training attendance records. Responds to individual employee training issues on an as needed basis. Maintains current knowledge of organizational and industrial trends and makes appropriate recommendations for new or updated training programs. Assists with quality assurance monitoring and reporting as necessary. Completes all required training applicable to this position. Regular and predictable attendance is an essential function of this position. Other duties, as assigned. Qualifications: Associate degree and 2-4 of years relevant experience or an equivalent combination of education, training, and experience Collections experience is preferred Great writing, documentation, and facilitation skills Strong technical skills especially with Microsoft Office products (i.e. MS Word, PowerPoint and SharePoint), Articulate 360, and proficiency in training methodologies (adult learning, instructional design), e-learning software, and technical writing skills Excellent time management and organization Ability to adapt to curriculum changes with ease Knowledge of organizing and planning techniques; office practices and procedures; computer operation; and word processing, spreadsheet, presentation and database software; basic knowledge of relevant legal process Ability to identify department training needs; observe, compare, or monitor employee behavior to determine compliance with prescribed operating standards; present a positive image to the public; and effectively engage adult learners Compensation and Benefits: The expected pay range for this position is $53,902.85 - $67,380.06, depending upon experience Paid Time Off (PTO) - 16 days annually + 9 Company paid holidays. Competitive benefits - Medical, Rx, Dental, Vision, 401(k), Parental Leave, Life and Disability Insurance and more. You can review our benefits at for more information. Promotional opportunities from within the Firm. Employee Perks available from Verizon, Car Dealerships, Local Movie Theaters, Theme Parks, etc. Positive office environment with regularly scheduled parties, contests, and community support initiatives. On site "Bistro To Go" vending and fresh foods available. Free parking (varies by location). Onsite fitness center for all employees Physical and Mental Demands: The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to remain in a stationary position at a workstation. This position requires constant use of hands and fingers for typing and operating a computer and other office equipment. The employee must possess the ability to communicate information and ideas in writing and verbally. Occasional standing, walking, bending, and lifting of items weighing up to 15 pounds may be required. Close visual acuity is needed to read, analyze data, and view a computer terminal for extended periods. Work Environment: This position operates in a professional office environment. It is representative of those an employee encounters while performing the essential functions of this job. The employee will experience low to moderate noise levels and moderate interruptions. The workspace is well-lit and climate controlled. EO Statement: Weltman is an equal opportunity employer.

Created: 2026-03-12