Specialist II, Employee Relations
Goodwill Industries - Denver, CO
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Applications due by November 14 , 2025 Goodwill of Colorado Pay: $60,000 $65,000. This position is eligible for Daily Pay! Work today, get paid today! Weve partnered with DailyPay to offer employees access to their pay on their own schedule. Work Schedule: Monday Friday 8:00am 5:00pm; Hybrid work opportunity. Full?time position is eligible for Medical, Dental, Vision, Short Term Disability, Life/Accidental Death and Dismemberment, Flexible Spending Accounts, Long Term Disability, and several voluntary supplemental benefit offerings. In addition, these positions are eligible for paid time off in the form of vacation, sick, holiday, floating holiday, jury duty, and bereavement leave. All employees may also make pre?tax or post?tax (Roth) contributions to our retirement plan must be 18 years of age to participate. JOB SUMMARY The Specialist II, Employee Relations exists to administer programs and policies that create and foster a culture and environment where employees can fulfill the mission of helping people reach their highest level of personal and economic independence. This role will accomplish this by advising management regarding the preparation and delivery of coaching and development documents, receiving, and acting on employee complaints and grievances, interacting with the Department of Labor related to unemployment insurance, resolving cases related to Equal Employment Opportunity Commission (EEOC), Occupational Safety and Health Administration (OSHA), Department of Regulatory Agencies (DORA), Office of Federal Contract Compliance Programs (OFCCP), and other Human Resources (HR) related activities. ESSENTIAL FUNCTIONS Assists in coordinating/performing employment activities (i.e. onboarding, hiring, termination discussions, etc.) Provides front?line support in the prevention, investigation, resolution, and referral of Employee Relations (ER) problems. Advise management regarding the preparation and delivery of coaching and development documents. Receives and acts on employee complaints/issues through various means of communication to include email, virtual meetings, and one?on?one coaching conversations. Responsible for internal investigations into alleged misconduct; resolve complaints; reinforce and explain company policies and procedures to employees and management. Follow through on all ER activities (complaints, investigations, etc.). Maintain ability to work in a fast?paced environment and effectively manage competing priorities, including handling a large number of inquiries/investigations. Ensure compliance with labor laws and regulations. Exercise sound judgment and expertise within broadly defined policies and practices. Work effectively with diverse groups of employees, including those with disabilities or disadvantages. Professional, neat, and personable at all times. Maintain strict confidentiality of all sensitive employee data. Effectively communicate company policies and processes to employees and management. Listen to employee feedback and follow up as necessary. Advise management of significant events or situations that could negatively affect the company and highlight positive contributions. QUALIFICATIONS Education: A Bachelors degree is preferred; Human Resources Management or similar. PHR certification is preferred. Experience: Minimum of 3 years dedicated focus on Employee Relations. Additional Human Resources experience in management is preferred. Other Skills: Communication: Ability to effectively mediate disputes, explain policies and facilitate discussions between employees and management. Problem Solving: Creative and analytical problem?solving skills. Conflict Resolution: Adept at resolving disputes and tensions, ensuring a harmonious work environment. Negotiation: Strong negotiation skills for mutually beneficial solutions during conflict resolution. Labor Law and Compliance: Thorough understanding of labor laws for protecting both the company and employees. Empathy and Emotional Intelligence: Ability to show empathy and navigate sensitive situations. Leadership and Influencing Skills: Ability to guide and influence others in employee relations situations. Organization and Detail Orientation: Ability to stay organized and pay attention to detail for managing records and ensuring compliance with policies. Policy Development and Implementation: Ability to implement company policies and procedures. Employee Engagement: Ability to assess and improve employee satisfaction, motivation, and commitment. Training and Development: Ability to provide training and development opportunities for employees to enhance their skills and knowledge. Benefit Eligibility & Vehicle Requirements Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses. Applicants must meet the minimum age requirements for vehicle use and undergo a Motor Vehicle Record (MVR) check. Valid vehicle insurance and a Colorado State driver license are required for company vehicle use. Physical Requirements Continuous lifting of up to 45 lbs; moderate lifting (15?44 lbs) occasionally; light lifting (under 14 lbs) occasionally; overhead reaching, pushing or pulling occasionally; repetitive movements continuous; other duties include walking, standing, sitting, speaking continuously. Goodwill complies with all federal employment laws and participates in E?Verify. #J-18808-Ljbffr
Created: 2026-03-12