Benefits Specialist (Remote)

General Information Location: Cary, NC, Remote Organization: WCG Job Type: Full Time - Regular Description and RequirementsABOUT WCG: WCG's clinical solutions are built on a foundation of best-in-class clinical services companies. We deliver transformational solutions that stimulate growth, foster compliance, and maximize efficiency for those performing clinical trials. WCG is proud to serve individuals on the frontlines of science and medicine, and the organizations striving to develop new products and therapies to improve the quality of human health. It is our role to empower them to accelerate advancement, while ensuring the risks of progress never outweigh the value of human life. WHY WE LOVE WCG: At WCG, our employees are our most valuable asset, and as with all our assets, we invest in them with an eye toward future success. We provide each eligible employee with a comprehensive set of benefits designed to protect their personal and financial health to help make the most of their future. Comprehensive Benefits package - Health, Dental, Vision, Life Disability, 401k with match, and flexible spending accounts Employee Assistance Programs and additional work/life resources Referral Bonuses and Tuition Reimbursement Flexible PTO Volunteer Time Off to benefit the community Opportunities for career development with on-the-job training, certification assistance, and continuing education reimbursement The expected base salary range for this position is $52,470 -$81,500. This salary range may vary based on the candidate's qualifications, experience, skills, education, and geographic location. JOB SUMMARY: The Benefits Specialist is responsible for the day-to-day administration and support of the Company's employee benefit programs. Their responsibility is to address inquiries from the employees, help resolve employee benefits and claims questions, assist with benefits reporting and benefits updates. The position requires working knowledge of benefit plan provisions, policies, and procedures and operates with a moderate level of guidance from more senior team members. The Benefits Specialist serves as a key point of contact for employee inquiries and ensures accurate, timely benefits administration and issue resolution. ESSENTIAL DUTIES/RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The accountabilities listed below are representative of the knowledge, skills, and/or ability required. Assist with the administration and ongoing monitoring of all benefits programs, including health, dental, vision, life insurance, disability, retirement plans and voluntary benefits. Serve as a knowledgeable point of contact for employee benefit questions, providing accurate information, guidance, and support to employees and HR colleagues. Oversee and support leave of absence and ADA accommodation programs, including FMLA, state-mandated leaves, paid parental leave, short- and long-term disability, and related policy updates, in coordination with internal and external partners. Coordinate benefits orientation sessions for new hires, and support annual open enrollment process, including developing communication materials, and conducting employee education sessions. Assist employees in understanding their benefits options. Maintain accurate benefits records and documentation in HRIS and benefits administration systems; ensure compliance with internal controls and data integrity standards. Complete timely and accurate processing of benefits-related tasks such as enrollments, terminations, changes, and COBRA administration. Foster relationships with benefits providers, brokers, and consultants. Address and resolve any issues or concerns with vendors. Stay updated on regulatory changes related to leave of absence and adapt programs as necessary. Draft and/or recommend revisions to company leave policies to remain compliant. Complete special projects by clarifying project objectives; setting timetables and schedules; conducting research; developing and organizing information; fulfilling required transactions. Other duties as assigned by supervisor. These may, on occasion, be unrelated to the position described here. EDUCATION REQUIREMENTS:Bachelor's degree in Human Resources, Business Administration, or a related field; in lieu of degree, candidates with a minimum of 7 years of experience in benefits, leave administration, and ADA accommodations will be considered. CERTIFICATIONS/LICENSE/REGISTRATION REQUIREMENTS:Certifications in Human Resources, or benefits (e.g., Certified Benefits Professional) are a plus. QUALIFICATIONS/EXPERIENCE:A minimum of 3 years of experience in benefits administration. Working knowledge of health and welfare benefits, retirement plans, and leave of absence programs. Proficiency with HRIS and benefits administration systems. Strong customer service orientation with the ability to communicate benefits information clearly and professionally. Knowledge of basic federal and state benefits-related regulations (e.g., FMLA, ERISA, ACA). Excellent organizational, interpersonal, and communication skills. Attention to detail and strong organizational skills. Ability to manage multiple priorities in a deadline-driven environment. Effective written and verbal communication skills. Ability to handle sensitive and confidential information with discretion. TRAVEL REQUIREMENTS: 0% - 5% Physical and Sensory Requirements: The physical and sensory requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be offered to individuals with disabilities to assist in performing the essential functions of the position. Work activities involve light to moderate physical effort (for example, sitting in one place for extended periods of time, standing, walking, bending, lifting lightweight objects, intermittent to sustained periods of keyboarding). Majority of time is spent in a seated position with frequent opportunity to move about at will. Activities require a variety of easy muscle movements. Work activities involve a frequent need to concentrate on a variety of sensory inputs for moderate to lengthy durations at a time requiring diligence and attention to interpret effectively. There will be a need to attend to single or simultaneous tasks where accuracy of details is important. The need for detailed and precise work is high. WCG is proud to be an equal opportunity employer - Qualified applicants will receive consideration for employment based on merit and without regard to race, color, national origin or ancestry, religion or creed, sex, sexual orientation, gender expression, gender identity, age, marital status, family or parental status, disability, genetic information, citizenship, veteran status, or any other legally recognized basis or status protected by federal, state, or local law. WCG complies with the Vietnam Era Veterans' Readjustment Act and Section 503 of the Rehabilitation Act. We promote a "One WCG" culture where all are welcome, respected, valued, and empowered to make a difference every day to advance clinical research.

Created: 2026-03-12