Benefits and Total Rewards Manager

Why Milan Laser Hair Removal? Milan Laser stands as the largest and most premier laser hair removal company in the nation. We are also honored to be a recipient of the prestigious Best Places to Work In Omaha award, a testament to our commitment to excellence and exceptional culture! With 400+ current locations throughout 38+ states and plans to expand into a national brand, this is a very exciting time to join the Milan Team! Because it's fun and progressive. We're not like other companies where you're just a number. We are seeking independent thinkers who can add true value to our team. Because, benefits. Milan will take care of you with paid vacation, 401k, full health, dental and vision. Oh and free laser hair removal. You won't find that at other corporate gigs. Because, growing is good. We're always expanding, improving and looking for people ready for a challenge. Our team members learn the business from the inside-out and as our business grows, the opportunities abound. Position Summary: The Benefits Manager & Total Rewards Manager is responsible for the strategic administration and operational leadership of Milan's employee benefits programs. This role manages the design, delivery, and continuous improvement of health, welfare, and retirement benefits for a multi-site workforce of approximately 2,000 employees. The Benefits Manager partners with brokers, vendors, and internal stakeholders to ensure high-quality service delivery, cost-effective program management, and a positive employee experience. This position leads key initiatives including annual open enrollment, vendor performance management, and benefits-related system optimization in partnership with HRIS and payroll teams. The Benefits Manager also identifies opportunities to enhance benefits programs through data analysis, market benchmarking, and industry best practices. The role provides leadership to a Senior Total Rewards Analyst responsible for benefits and open enrollment execution, compensation intake and analysis and ensuring strong operational coordination across total rewards programs while partnering closely with HR leadership on broader total rewards initiatives. Status: Full-time | Salaried Role Location: Omaha, NE - Corporate Office Responsibilities:Benefits Program Strategy & Design Lead the administration and ongoing evaluation of the company's health & retirement benefit programs Analyze utilization trends, market benchmarks and employee needs to recommend enhancements to plan design, cost management strategies and employee experience Vendor Management Manage relationships with external benefits vendors & brokers. Monitor performance, service levels, and contractual obligations while identifying opportunities to improve service delivery, cost efficient and employee support Open Enrollment Leadership Lead the planning and execution of the annual open enrollment process, including project management, vendor coordination, employee communications, system configuration, and post-enrollment reconciliation HRIS & Benefits Operations Partner with HRIS and Payroll teams to ensure accurate benefits administration within HR Systems. Identify and resolve eligibility, deduction and file feed issues while improving processes and system efficiencies Team Leadership Provider leadership and direction to the Sr. TR Analyst Ensure alignment of total rewards operations and data integrity across benefits and compensation programs Compliance & Risk Management Ensure compliance with applicable federal, state and location regulations including ERISA, ACA, COBRA and external vendors to maintain compliant plan administration. Qualifications: Bachelor's degree in human resources, business administration, finance, or related field required Minimum of five years of progressively responsible experience with employee benefit programs and plan design (ERISA, ACA, COBRA, FMLA, HIPAA) in both health/welfare and retirement plans required Advanced proficiency in Google Sheets or MS Excel (e.g., lookups, complex IF statements, pivot tables, etc.) required Hands-on regulatory and compliance expertise, including ACA reporting, validation of Form 5500 filings, and non-discrimination testing required Proven project management skills to plan, coordinate, and deliver total rewards initiatives (e.g., open enrollment, system implementations, etc.), including vendor and broker escalations required Experience partnering with Payroll on year-end true-up processes and contribution reconciliations required Skill in handling escalated and sensitive benefits situations required Demonstrated work experience with HRIS systems required. Experience with Paycom preferred. Strong analytical skills and ability to interpret data and trends required Familiarity with federal, state, and local regulations regarding benefits required Excellent verbal and written communication skills for documentation, reporting, vendor evaluation, and employee communications required High level of confidentiality and integrity required Flexibility to adapt to changing priorities in a fast-paced environment required Willingness to stay informed on total rewards trends and best practices required SHRM-CP or PHR certification preferred Benefits Include: Medical, dental, vision, disability and life insurance within 30 days Unlimited PTO - work with your manager and take time as needed 6 Paid holidays $50 cellphone stipend paid out monthly 401k retirement plan with vested 4% employer match after 90 days Career advancement opportunities + Culture/environment Employees and their spouse or legal partner receive free laser hair removal services To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned. We are deeply committed to attracting talented team members in the US from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality. However, at this time, we are not sponsoring any Visas. Equal Opportunity Employer

Created: 2026-03-12