Mitigation Billing Specialist Xactimate Billing ...

Benefits:401(k)401(k) matchingEmployee discountsOpportunity for advancementProfit sharingTraining & developmentJob Title: Mitigation Billing Specialist / Xactimate Billing SpecialistLocation: 301 Carson Dr., Bear, DEJob Type: Full-TimeAbout SERVPRO of Bear/New Castle SERVPRO of Bear/New Castle is a trusted leader in the restoration industry, providing expert fire, water, mold, and mitigation services. We are seeking an experienced Mitigation Billing Specialist or Xactimate Billing Specialist to join our team.What We OfferCompetitive compensationOpportunities for professional growth and developmentCareer advancement potentialSupportive and collaborative team environmentRole Overview As a Mitigation Billing Specialist, you will manage the billing process for a variety of restoration projects, including fire, water, mold, and general mitigation services. This position requires proficiency in Xactimate for accurate billing and documentation. You will also be responsible for auditing job files to ensure all required documentation (photos, notes, estimates, etc.) is complete and accurate, then uploading those files into the appropriate systems for processing. You will work closely with internal teams, clients, and insurance companies to resolve billing issues and ensure prompt payments. Your role is critical to ensuring our operations run smoothly and efficiently, supporting both internal and external stakeholders.Key ResponsibilitiesProcess all job billing through Xactimate for fire, water, mold, and other mitigation services.Handle communication with clients, vendors, and insurance companies regarding billing inquiries, unpaid claims, and disputes.Resolve discrepancies in invoicing, working with the operations team to address any issues or adjustments.Process insurance payments and claims, ensuring correct coding and submission for all services rendered.Collaborate with project managers and other departments to gather necessary job details and ensure timely billing.Review accounts receivable and follow up with clients or insurers on unpaid claims.Ensure all billing entries are accurate and up to date, meeting company standards and client needs.Maintain organized records of transactions, payments, and communications in Xactimate and related systems.Adhere to insurance carrier guidelines and corporate guidelines for audits, ensuring strong attention to detail and accuracy in all claims processing.Perform additional duties as assigned, including cross-training on various systems for internal checks and balances.QualificationsProficiency in Xactimate (strongly preferred)Prior experience in job billing or similar roles, especially in the restoration industry, is a major plusExperience in insurance claims processing is a significant advantageStrong attention to detail, organizational skills, and problem-solving abilitiesExcellent written and verbal communication skillsAbility to multi-task and manage priorities in a fast-paced environmentKnowledge of Microsoft Office (Excel, Word)High school diploma or GED (preferred)Physical RequirementsSome filing required, which may involve lifting files, standing, or bending to access cabinetsHow to Apply If you are detail-oriented, highly organized, and experienced in billing or insurance-related processes, we encourage you to apply for the Mitigation Billing Specialist position at SERVPRO of Bear/New Castle. Join a growing company and help us deliver exceptional service to our clients!Each SERVPRO® Franchise is Independently Owned and Operated.All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

Created: 2026-03-12