Consumer Loan Sales and Service Specialist

Overview & Responsibilities Are you seeking a rewarding long-term position with an expanding financial services firm that values performance and gives back to the community? If you are, we want to hear from you! This role offers a competitive annual salary of $32,000 (paid hourly), along with an uncapped monthly bonus that averages around $8,000 each year! We also provide excellent benefits, which include health, dental, and vision insurance with employer contributions, paid time off (PTO), paid holidays, a 401(k) plan with company matching after one year of employment, regular bonuses, as well as short and long-term disability. If this sounds like the perfect fit in the financial services industry for you, apply today! As a Consumer Loan Sales and Service Specialist, you will play a vital role in the branch. Your main duties will involve ensuring a superior customer experience while originating consumer loans, completing loan applications, establishing strong customer relationships, and achieving sales targets. The ideal candidate will have a professional demeanor, a positive attitude, reliability, and excellent oral and written communication skills. ABOUT REPUBLIC FINANCE For over 70 years, we have helped customers achieve their personal finance goals by providing a variety of consumer loans, flexible lending options, and unmatched customer service. We proudly serve over 300,000 customers across more than 250 communities nationwide and are continually expanding into new states! Our core values focus on our team, our customers, and our performance. We identify lending solutions tailored to each customer's unique needs. Our commitment extends not only to our customers but also to giving back to our communities through various charitable initiatives such as volunteer opportunities, food drives, school supply drives, and an annual fundraiser for St. Jude Children's Research Hospital. Our growing organization offers a bright future for our employees by providing a clear career path and numerous growth opportunities. We foster a supportive culture where teamwork is essential for continuous improvement and achieving our goals. We recognize our employees' contributions by offering competitive pay, great benefits, and performance rewards. Job Responsibilities: Proactively pursue opportunities to originate new loan business from both new and existing customers. Assess customer needs to recommend the most suitable consumer loan and voluntary product solutions. Complete loan applications, proposals, and offers for new borrowers, following up with pending applicants. Assist potential borrowers by explaining the loan process and answering questions about loan products. Take ownership of customer concerns and collaborate with management to develop strategies to address potential problem loans. Close loans, compile loan folders, and manage file organization along with other administrative tasks. Consistently meet or exceed loan origination goals. Oversee the daily servicing of a complex and growing consumer loan portfolio. Utilize analytical skills to efficiently resolve customer issues. Process insurance claims and manage daily follow-ups and payments, maintaining an insurance log. Deliver outstanding customer care through daily transactions, inquiries, and problem resolution. Manage incoming phone calls and regularly check the branch's voicemail. Build trust effectively with customers and internal staff by exemplifying the organization's core values, policies, procedures, and compliance standards. Requirements High school diploma or equivalent required. At least 1 year of sales experience in retail or goal/incentive-based environments. A professional demeanor, positive attitude, and strong communication skills are essential. Ability to thrive in a high-performing, fast-paced, goal-oriented team environment. Skilled in managing priorities while maintaining close attention to detail. Basic computer skills; familiarity with Windows and Microsoft Office required. Must meet our acceptable standards for criminal background history, credit history, and pass a pre-employment drug screening. Eligible for insurance licensing to sell voluntary insurance products, based on a criminal background check by the state's department of insurance. Benefits We provide an attractive compensation and benefits package that includes: Health, Dental, & Vision Insurance 15 days of Paid Time Off (PTO) to start + 1 additional personal day 401(k) with employer matching Company-paid Life Insurance & Long-Term Disability Employee Assistance Program - Confidential mental health support Additional benefits at Republic Finance include: Access to LinkedIn Learning’s extensive library of professional development courses Employee of the Month Program Support for charitable initiatives, including an annual drive for St. Jude Children's Research Hospital A professional office environment with a friendly team Monthly incentive bonuses Opportunities for internal promotions Republic Finance, LLC is an Equal Opportunity Employer. We do not discriminate based on race, sex, color, religion, national origin, age, disability, or veteran status in employment opportunities and benefits. Republic Finance, LLC maintains a Drug-Free Workplace.

Created: 2026-03-12