Customer Service Team Member

Join our Team as a Customer Service Associate! Are you a friendly individual who enjoys working with people? We're looking for positive team players to help create a welcoming atmosphere for our guests and deliver outstanding service. If you thrive in a supportive environment where your team members feel like family, this is the place for you! Don’t worry if you lack experience; we provide training to help you gain valuable skills that will benefit your career wherever you go. Plus, you'll have the chance to make a difference in your community through our Panda Cares initiative. Let’s build something great together! Key Responsibilities: Deliver an exceptional dining experience to guests, including greeting guests, serving food, and handling cash transactions. Ensure cleanliness and organization of the restaurant's appearance. Adhere to operational standards and safety procedures to serve fresh and quality food. Be adaptable in a fast-paced kitchen environment, taking on roles at the front counter, drive-through, or kitchen as needed. Collaborate effectively with team members to achieve daily goals while maintaining a fun and positive work atmosphere. What We Offer: Flexible work schedules to fit your lifestyle. Competitive pay. Complimentary meals during your shifts. Comprehensive benefits for full-time associates including medical, vision, and dental insurance. 401K plan with company matching. Generous paid time off, sick leave, and bereavement leave for eligible associates. Discounts on various brands and a referral bonus program. Opportunities for hands-on training and continuous career development. Pathways to leadership and management positions. Qualifications: Friendly, helpful attitude towards team members and guests. Previous experience in operations is a plus. Some high school education is preferred. Food Handler certification may be needed depending on local regulations (to be obtained at your expense). Work Environment: The restaurant can be hot with steam from food, and workspaces are typically compact. Employees will remain on their feet for extended periods and will need to lift items up to 50 lbs. Effective verbal communication skills and the ability to adapt to a dynamic environment are essential. You must be capable of managing conflicts and difficult situations as they arise. About Us: Panda Restaurant Group, founded in Glendale, California, is proud to be the largest family-owned American Chinese restaurant concept in the country, with nearly 2,800 locations worldwide. We are dedicated to providing exceptional dining experiences while inspiring our team and contributing positively to our communities. Commitment to Diversity: Panda Restaurant Group is an Equal Opportunity Employer, committed to creating a diverse environment and is proud to provide equal opportunities to all candidates regardless of their backgrounds. We comply with all applicable laws regarding workplace accommodations. Pay Rate: $19 - $22 per hour (based on location and experience).

Created: 2026-03-12