HR Associate

Our Client, a Power And Energy company, is looking for a HR Associate for their St. Louis, MO/Hybrid location. Responsibilities: The HR Associate (HRA) on the Talent Enablement & Recruitment (TE&R) team plays an essential role in creating a superior candidate experience alongside our Recruiters, Workforce Development team and hiring teams. The core function of the HRA is providing administrative support associated with specified tasks in the full-cycle hiring process for external candidates. This includes providing efficient and accurate scheduling support and consistent, professional communication and follow up. The HRA represents the Client Recruiting organization to all partners, stakeholders, and candidates, focusing on delivering exceptional customer service and consistent, high-quality work. Provide scheduling support for pre-employment testing and interviews. Manage calendar conflicts and all follow up communication. Initiate, monitor and report background check and drug test results ensuring timeliness of delivery. Review for red flags and escalate to Recruiter and Recruitment Managers as necessary. Ensure data accuracy for all information housed in recruiting systems. Facilitate an excellent pre-boarding and onboarding candidate experience by: Providing clear communication to Hiring Leaders to educate them on their role in a successful onboarding experience Deliver clear communication and support to the new co-worker on items needed to onboard with Client. Coordinate with Digital team to ensure accurate equipment delivery and provisioning Focus on compliance in processing of I9 and record retention Foster exceptional partnerships with recruiters, hiring teams, other HRAs and cross functional partners, prioritizing timely follow-up and follow-through, thoroughness in work product and attention to detail. Execute high quality work that addresses the needs of those partnerships. Effectively handle sensitive/confidential information Directed high-volume talent acquisition operations across 7 northeastern U.S. states by hiring over 1,700 educators, nurses, custodians, and administrators, showcasing HR management experience. Managed onboarding pipelines for 220+ school districts, ensuring compliance with federal, state, and district-specific hiring requirements and aligning with HR best practices. Validated criminal backgrounds, credentials, and health documents using HRIS and CRM platforms, demonstrating proficiency in HR systems and databases. Coordinated remote interviews, onboarding meetings, and trainings via Microsoft Teams, Zoom, and Calendly to streamline recruitment and integration processes. Handled over 100+ emails and multiple calls daily, illustrating strong remote communication skills and effective time management under high-volume activity. Served as the primary liaison between surgical sales teams, healthcare providers, and internal support teams, demonstrating excellent communication and interpersonal skills to enhance service delivery and customer satisfaction. Processed orders, addressed product inquiries, and coordinated scheduling support and logistics for surgical products across multiple regions, ensuring efficiency and adherence to privacy standards. Utilized CRM and ERP systems to accurately maintain customer profiles, order history, and service records with precision and confidentiality (HIPAA-compliant), underscoring data management proficiency. Collaborated with clinical and sales teams to resolve escalated issues and support field operations, significantly improving response times and operational effectiveness. Led process improvement initiatives by implementing new scheduling systems and refining communication protocols, evidencing strong team management and leadership skills. Requirements: High School diploma or equivalent required. 3+ years of applicable experience in high volume administrative support role required. OR Bachelor's degree in Business or related field accepted in lieu of 3 years work experience. Proficiency in Microsoft Office Suite, specifically in Microsoft Outlook required. Strong work ethic and organizational skills with the ability to balance competing priorities. Excellent verbal communication with exceptional written communication skills. Intense process focus with tremendous attention to detail A team mindset with a recognition and commitment to positively impact the overall team, not just individual performance Understanding of applicant tracking or CRM-type systems (preferred). Note: Key responsibilities reflect the essence of the position. Additional tasks or projects may be assigned to or removed from this role based on business needs or incumbent skills and abilities. Note that changes to minimum qualifications should be reviewed with and approved at the Officer level. Experience providing exceptional candidate or customer experience (preferred). Experienced HR professional with 3+ years in talent acquisition, onboarding, payroll, and HRIS administration across education and healthcare sectors. Successfully managed high-volume recruitment, hiring 1,700+ professionals across 7 states and supporting 220+ school districts. Skilled in compliance management, ensuring adherence to federal, state, and district-specific hiring requirements. Proficient in HR systems and digital tools (HRIS, CRM, ERP, Microsoft Office, Teams, Zoom, Calendly) to streamline recruitment and onboarding processes. Strong background in employee engagement and process improvement, enhancing efficiency through new systems and protocols. Demonstrated ability to manage high-volume communications (100+ emails and multiple calls daily) while maintaining accuracy and timeliness. Adept at cross-functional collaboration with sales, clinical, and administrative teams to resolve escalations and improve operational effectiveness. Certified Microsoft Office Specialist (MOS, 2022) with advanced administrative and organizational skills High School Diplom Onboarding -3 Years Talent Acquisition-3 Years Payroll & Benefits Administration-3 Years HRIS-3 Years Certified Microsoft Office Specialist (MOS) Issued in 2022 Advanced Certification in Creative Writing/Novel Issued in 2023 Why Should You Apply? Health Benefits Referral Program Excellent growth and advancement opportunities As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.

Created: 2026-03-12