AT&T Sales & Customer Service Associate

We’re Delagroup Management, a sales and marketing firm that gets things done. Join us as an AT&T Sales & Customer Service Associate and bring AT&T’s 5G to San Diego. The AT&T Sales & Customer Service Associate will eventually own the full sales process: consultations, setups, and all the details that make a difference As an AT&T Sales & Customer Service Associate, you meet customers face to face, turning confusing phone decisions into AT&T sales conversations. We provide disciplined, step‑by‑step sales training on residential cell phone plans, upgrades, and activations so the AT&T Sales & Customer Service Associate can keep each sales interaction calm and organized. Core Functions of the AT&T Sales & Customer Service Associate Greet San Diego residents at their doorstep and introduce AT&T 5G wireless options while offering patient, friendly customer support. Outline smartphone choices in everyday language, helping families feel confident as they explore sales options. Clarify eligibility steps for assistance programs, making the process smooth while guiding customers toward the right wireless plan. Finalize new service requests with care, ensuring each household receives accurate information and a positive service experience. Prepare new devices for immediate use, offering step‑by‑step guidance that builds comfort and trust. Maintain warm relationships by following up with helpful tips and inviting customers to explore future upgrades Education & Experience Needed for the AT&T Sales & Customer Service Associate A high school diploma or GED is preferred. Experience helping customers in sales and retail is a plus. Able to walk residents through phone options, upgrades, and simple tech features. Organized, upbeat, and ready to learn new AT&T tools and promotions. Preferred Skills for the AT&T Sales & Customer Service Associate Builds rapport with walk‑in customers to encourage repeat wireless sales. Uses product demos to turn curiosity into completed device sales. Manages multiple customer interactions while keeping sales goals in focus. Identifies customer needs and recommends phones that fit their lifestyle.

Created: 2026-03-12