Care Manager

Care Manager Care Healthcare of Washington is an in-home care agency dedicated to delivering compassionate, client-focused services to individuals across King and Pierce Counties. We foster a supportive and professional work environment that values integrity, teamwork, and operational excellence. Position Overview: Care Manager We are currently hiring a Care Manager to support day-to-day care coordination and ensure quality service delivery for our clients and caregivers. This role is essential to maintaining the smooth operation of services, timely communication, and regulatory compliance. As a key member of our administrative team, the Care Manager will coordinate caregiver schedules, monitor care plans and service authorizations, assist with on-boarding, and serve as the main point of contact for client and caregiver support. Key Responsibilities Care Coordination & Scheduling Create and manage caregiver schedules based on client needs and authorized service hours Track service logs and make schedule adjustments to ensure continuous coverage Ensure accurate tracking of billed hours and compliance with state guidelines Client & Caregiver Communication Serve as the primary liaison for clients, families, and caregivers Address scheduling concerns and service issues with professionalism and urgency Promote a client-centered and solutions-focused approach in all interactions Documentation & Compliance Assist with new client intakes, assessments, and care plan updates Maintain accurate and up-to-date care documentation and service records Monitor service authorizations and ensure timely renewals to remain in compliance Administrative Support & Team Collaboration Coordinate with the hiring team to support caregiver on-boarding and readiness Communicate caregiver availability and schedule changes with the care team Participate in team meetings and contribute to operational planning and improvements Qualifications High school diploma or equivalent required; Associate's or Bachelor's degree preferred At least 1 year of experience in care coordination, scheduling, or healthcare administration Strong proficiency in Google Workspace, Microsoft Office (Outlook, Word, Excel) and comfortable with digital systems Excellent communication, organization, and problem-solving skills Ability to manage multiple priorities in a fast-paced environment Professional, empathetic, and detail-oriented approach to client service Preferred Skills Experience in home care, healthcare, or human services settings Familiarity with scheduling systems (Wellsky) Bilingual abilities are a plus Benefits Medical, Vision, and Dental insurance 401(k) retirement plan Supportive and mission-driven team environment Ongoing training and professional development opportunities Opportunity to make a meaningful impact in the lives of clients and caregivers Apply Today Join a team that's committed to care that is centered on well-being. Submit your application now to be part of a growing, values-driven agency at Care Healthcare of Washington.

Created: 2026-03-13