Specialty Pharmacy Technician

Schedule & Work Environment Hours of Operation: 8:00 AM 6:30 PM MondayFriday Location: Onsite - River North, Chicago Key Responsibilities Serve as a primary point of contact for patients, healthcare providers, and insurance companies Help patients navigate the specialty pharmacy process and understand steps required to access medications Respond to patient inquiries with professionalism, empathy, and accuracy Perform insurance verification, prior authorizations, copay assistance, and financial assistance coordination Enter and maintain accurate prescription and patient data in pharmacy management systems Request new prescriptions and obtain clarifications from prescribers under pharmacist supervision Coordinate with partner pharmacies, providers, and internal teams to ensure timely medication access Maintain detailed and compliant documentation of patient interactions and case status Ensure HIPAA compliance and patient confidentiality at all times Provide technical support related to pharmacy systems or patient portals Participate in team meetings and contribute ideas for process improvement Support additional projects and initiatives as assigned

Created: 2026-03-13