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Unit Assistant - NICU - 36hrs - Nights

Henry Ford Health System - Detroit, MI

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Job Description

Admin Support (Non-Clinical) Performs administrative and clerical duties in support of an assigned clinical area. Position is cross trained to perform PCT/Nurse Assistant duties including but not limited to feeding, diapering, helping with procedures, taking vitals, etc. Responsibilities include: Greeting patients, visitors, and new admissions. Answering general inquiries and scheduling patients for appointments. Answering, screening, and routing telephone calls. Performing general clerical duties including filing, email correspondence, and mail distribution. Creating various reports and documents as assigned. Helping patients/residents with basic technology and social media. Communicating with patients, families, physicians, and other healthcare team members about patient care. Performing unit safety checks. Assisting with meeting patient needs and escalating as appropriate. Assisting with meals, passing and collecting trays, passing out activities, and transporting patients/residents through the facility. Assisting with stocking supplies and keeping unit and patient rooms clean and orderly. Maintaining staff schedules and timekeeping as assigned. Education/Experience Required: High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable. Preferred use of administrative skills in a hospital setting.

Created: 2026-03-13

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