Senior Project Manager - Retail

Senior Project Manager - Retail The Senior Project Manager is responsible for balancing the performance and process of multiple architecture and design projects of varying size and scope within the Retail Practice. The Project Manager is responsible to advance the opportunities for continued growth in market share, profitability in specific service lines, practice areas and/or local market. Architecture & Design experience within the Retail Sector is required. Attributes to support the NELSON Culture: Go All-In Take responsibility for your actions, do what you say and always lead by example Keep It Real - Communicate with empathy, transparency and respect to support each other in the pursuit of great work Embrace Growth - Seek to learn, grow and experiment to fuel our future Think Boldly - Exude a passion for problem solving, creativity and curiosity in everything you do Be You Express your unique self and actively engage in our fun, diverse community of real people Qualifications: To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Critical features of this job are described under the headings below. They may be subject to change at any time due to reasonable accommodation or other reasons. Required Knowledge and Skills: Ability to lead the practice's most complex or large projects (in scope and/or fee). Proven track record of successful project delivery, including: Outstanding Client satisfaction Outstanding documentation quality Proficient in meeting all project KPIs on a regular basis Advance knowledge of Deltek Vision/Vantagepoint Advance knowledge and experience across the construction admin phase Advanced knowledge and experience managing a variety of consultants from many disciplines Advance contract experience and knowledge Knowledge of design, trends, construction methodology, materials application, and manufacturer-supplier appropriateness Knowledge of design techniques, tools, and principals involved in production of precision technical plans, drawings, and models Knowledge of sustainability, integrated design, and LEED guidelines Ability to "salvage" troubled Clients, accounts, and/or projects Knowledge of building codes and regulations, Life Safety codes, building systems, and ADA requirements Proficiency in contract administration Proficiency to organize, prioritize and effectively meet deadlines and provide high quality service to clients Understanding of Revit, AutoCAD/Architectural Desktop Understanding of NewForma and BlueBeam Revu preferred, but not required Working knowledge of AIA Documents and other contract types Writing skills to develop proposals to Clients with a clear understanding of scope of work and fee Contract understanding, including terms and conditions, and best practices for contracting with Clients and Consultants Essential Duties and Responsibilities include the following. Other duties may be assigned: Resource Management: Create and maintain project plans in Deltek Project Planning/Vantagepoint in support of resource planning and accurate revenue projections Meet weekly with the project team to outline and review work progress, schedule adjusting and effectively communicating changes to teams, consultants, and clients as needed Participate in local/regional project meetings to review project staffing and resource management Ensure all direct reports and project teammates are fully utilized, engaging the use of extended teams whenever possible, and coordinating with other Project Managers and Studio Leaders, as necessary Review and approve teammates' time sheets for accuracy in terms of recording time on the correct project and project phase Project Delivery: Manage and lead the Key Project Management Functions: Fee, Scope, and Schedule for all required projects Lead meetings with project team on a regular basis to monitor projects for conformance to project plan, schedules, budgets, and contract. Course correct project and develop a plan of action if the project deviates from the project plan Develop, lead, and communicate expectations for the project to achieve client satisfaction. Partner with (Senior) Architect/Interior Designer to establish both quantitative and qualitative project goals and objectives with the project team and hold the project team accountable for attaining them. Provide actionable project level guidance to Studio Leader and/or Operations Director and/or Business Leader on project status, staffing requirements, and course correction for projects that are not meeting the project plan (Fee, Scope, Schedule) Facilitate onboarding of extended teammates to be included in project. Partner with (Senior) Architect/Interior Designer in generating scope of service to be provided by extended teams Manage the project contract performance and process, understanding the scope, budget, and quality agreed to by the Client Execute the contract in alignment with approved work plans, schedules, and budgets to attain profitability targets to manage and monitor the project life cycle and financial outcome of the project Lead or assist the (Senior) Architect/Interior Designer communication with consultants, vendors, and contractors and provide support / confirm they are meeting the project requirements Assist (Senior) Architect/Interior Designer in scheduling design and QA/QC reviews at each stage of the project. The architectural review and technical process is established by the QA/QC team which would include Technical Leaders. The Project Manager is to coordinate drawing review according to the QA/QC protocol Monitor communication between project team and client to ensure design intent and documentation is within the scope of the contract. If there is a deviation, communicate this to the owner and project team to resolve the deviation Contribute to and offer professional opinion to Leadership Team of the firm regarding current projects, staff, client relationships, etc. Create (or oversee) and issue project notes for internal team as necessary Create (or oversee) and issue project meeting minutes for distribution to Client and/or Consultants as necessary. Complete timesheet daily, confirming accuracy prior to submission Complete expense reports timely, confirming accuracy prior to submission Review and approve teammates' time sheets and expenses for accuracy in terms of recording time & expense the correct project and project phase Technical: Conduct initial review of drawings, documents, proposals, prior to other reviews ensuring accuracy and completeness and compliance with the contract Guide teammates in utilizing all NELSON resources within their office, within the team/account, and across the network to deliver quality technical and/or creative design Maintain and archive electronic project files Partner with Studio Leader to coordinate training for teammates as needed for Revit, MS Office, rendering software, 3D modeling or any other software needs Financial & Contract Management: Develop and lead the creation of scope of work, schedule a fee for new projects Create and issue RFP documents for Consultant engagement when necessary Effectively negotiate contracts with Clients and Consultants under the guidance of NELSON Legal team and Business/Project Delivery Leader Review contracts and legal issues with NELSON's legal department and Business or Project Delivery Leader Create and maintain contracts with consultants and Clients, including add services, for the project duration Review contracts and legal issue with Nelson's legal department Project Manager is responsible for meeting Key Performance Indicators on all projects, including Effective Multiplier, Gross Margin, Profitability, Realization, and Accounts Receivable Initiate project set up and input information in to Deltek Vision/Vantagepoint using the project planning and project modules Manage project using the Deltek Vision/Vantagepoint; complete work plans; including identification of Teammate assignments to skill sets, schedule for completion, project budget, consultants, fees, and labor costs as well as project change notices or other actions taking place on the assigned project. Review with your Project Analyst to ensure projects are being set up appropriately Manage project invoices and provide draft mark ups monthly within the requested deadline. Review and work with billing team to approve consultant invoices monthly within requested deadlines Monitor Client payment status

Created: 2026-03-13