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Customer Relations Representative - State Farm Agent ...

Mark Crump - State Farm Agent - Hampton, VA

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Job Description

Benefits: Life insurance License reimbursement Bonus based on performance Competitive salary Health insurance Opportunity for advancement Paid time off Training & development POSITION OVERVIEW: Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Relations Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.RESPONSIBILITIES: Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Maintain a strong work ethic with a total commitment to success each and every day. REQUIREMENTS: Excellent communication skills - written, verbal and listening Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Experience in a variety of computer applications, particularly Windows Ability to work in a team environment Ability to multi-task Ability to effectively relate to a customer Property and Casualty license (must be able to obtain) TENURE BONUSES: Year One - Men's Suit or Designer Purse Year Two - Watch Year Five - Cash Bonus Year Ten - All-Inclusive Vacation with guest of your choice All employees are eligible to earn quarterly bonuses, plus the opportunity to quality for an annual trip.If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Created: 2026-03-13

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