Bilingual Japanese, Customer Support Administrator One of the leading financial institutions is seeking a Bilingual Japanese, Customer Support Administrator. Responsibilities: Prepare various reports to perform reconciliation and checking process Understand proper operational workflows Cooperate with other teams to provide good customer services Manage communication records Manage checklists on time Perform other customer services related tasks as requested Requirements: Bilingual Japanese/English Excellent communication skills Excellent MS Word, Excel skills MS Access a plus Bachelor's degree Detail Oriented Team Player Experience in Financial Industry a plus Benefits: A full benefit package Skill set: Japanese, Excel, Customer skill