Auction Operations Coordinator, Hampton Estate Auction

Our business is here to remake the world of pre-owned luxury jewelry. We use our expertise, technology and connections to get jewelry sellers the absolute most for their jewelry. We are passionate about quality, sustainability, and the valuation of finely crafted jewels. We are an international group of people that are not only passionate about our work but about each other and our customers. Our flat hierarchy and organizational structure create an open environment where all feel comfortable to voice ideas, and we love the smart, creative minds of people who take pride in what they do. The Auction Operations Coordinator will work alongside the Auction Operations Manager to ensure all aspects of the process for preparing the auction. What Youll Do Coordinate bid allocation for live sales on the day of the auction Build rapport and manage clients before and through the auction process Coordinate, vet, and execute bid registrations for auctions Ensure all auction data is correct and entered into the appropriate databases Work closely with Gemologists, Photographers, and others who will prepare information on all jewelry that is going to be auctioned Track interest through analyzing auctions pre-sale and present findings to sale teams Given the global nature of our business, may work outside of normal business hours or across departments (e.g., with Accounting or Operations) to assist clients with particular needs Provide exceptional client service in all interactions both internally and externally to clients, auctioneers, relationship managers and specialist departments Answer client inquiries, concerns, and problems while speaking with excellent and professional written and verbal communication (i.e phone, email) Serve as brand representative for the company, portraying a warm, hospitable feeling for both current and prospective clients. Who You Are A strong, and kind communicator with professional direct verbal & written skills Ability to work cross functionally with different teams and company stakeholders Highly organized and detail-oriented with the ability adapt to changing business needs and ability to manage multiple moving parts Self-motivated and results-oriented, strategic thinker with an ability to learn, contribute, and are willing to take full ownership over Seller Support What You Have Minimum of 2+ years' administrative or customer service work experience, especially in the auction field Excellent organizational skills Motivated to work in an exciting, fast-paced company. Superior client service skills and organizational skills; strong sense of professionalism and discretion Exceptional communication and interpersonal skills Strong follow-up skills, attention to detail, and ability to multitask Proficiency in Microsoft Office applications, e.g., Word and Excel Able to work under pressure and prioritize to meet strict deadlines What Well Give You A supportive, inclusive culture in an organization that values your contributions Opportunities for personal and professional growth through work experience and mentorship An attractive and equitable compensation package, including salary and stock options A generous benefits program featuring generous PTO, comprehensive medical, dental, vision, and other health benefits, 401K plan, commuter program, learning & development resources, health & wellness perks and so much more

Created: 2026-03-13