Collections Analyst

Collections Analyst Are you looking to work in a dynamic team-oriented work environment? Are you a self-starter with a high level of initiative and drive? This may be the job for you! Orrick currently has an excellent opportunity for a Collections Analyst. This position could be based in our Global Operations & Innovation Center (GOIC) in Wheeling, WV, Charlotte, Portland, and Sacramento offices. Responsibilities: Analyze target accounts receivable items for follow-up with attorneys and clients. Work with attorneys and office staff to develop trusting and collaborative relationships regarding the billing and collections process. Proactively communicate and update attorneys, clients and the management team on accounts receivable status and provide input to attorneys for possible actions on a particular receivable. Work to facilitate payment of delinquent accounts by developing and maintaining an ongoing working relationship with client personnel in their administrative, legal, and accounting departments. Collection efforts will include writing (email), and telephone calls to determine the payment status of invoices. Establish alternative payment plan for payment of delinquent accounts if client is unable to make payment in full, following up with client(s) to ensure payments are made as agreed. In collaboration with the billing department, ensure bills conform to clients' billing protocol and communicate clients' requests and concerns to attorneys. Provide necessary backup requested by the client and assist with reconciling client accounts. Update and maintain client accounts receivable file in Expert Collections module. Possess complete understanding and mastery of Expert Collections and provide training to billing and collections team. Monitor daily cash receipts for regular payments, negotiated payments, and unapplied funds. Special projects and duties, as required. Qualifications: Bachelor's Degree or equivalent work experience required. Knowledge of accounting principles. Excellent written and oral communication skills required. Five+ years of related collection experience required. Strong analytical skills required. Proficiency with Excel/MS Word and Windows environment. Ability to operate within billing and accounts receivable systems. Initiative and service-oriented approach to clients and attorneys required. Excellent time management, project management, organizational skills, and the ability to handle multiple tasks required. Excellent interpersonal skills required. Previous experience in a professional services firm preferred. Orrick is a global law firm focused on delivering innovative solutions for four sectors: Technology & Innovation, Energy & Infrastructure, Finance and Life Sciences & HealthTech. Founded more than 150 years ago in San Francisco, Orrick today has offices in 25+ markets. We are recognized globally for delivering the highest-quality legal advice and for our culture of innovation and collaboration. Compensation and Benefits: The expected salary range for this position: Sacramento $64,000 - $79,000 Portland - $61,000 - $76,000 Wheeling and Charlotte $54,000 - $67,000 Orrick is committed to providing a comprehensive, competitive, and thoughtful total compensation package to our attorneys and staff, wherever they work. This compensation and benefits information is based on the Orrick's estimate as of the date of publication and may be modified in the future. The level of pay within the range will depend on a variety of job-related factors that may include, but not limited to, qualifications, relevant experience or education.

Created: 2026-03-13