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Patient Services Specialist 2 - UW Medical Center - ...

University of Washington - Seattle, WA

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Job Description

Full-time Alternate Shifts Patient Services Specialist 2 UW Medical Center Montlake - Radiology Services has an outstanding opportunity for a Full-time Alternate Shifts Patient Services Specialist 2. Work Schedule: Full-time (40 hours weekly) Alternate Shifts Position Highlights: Conveniently located near public transportation Make a difference for the patients and employees we serve Opportunity to provide career growth Primary Job Responsibilities: Thrive in a busy, fast-paced environment where multitasking and strong organizational skills are essential Provide staff, providers, and patients with an efficient system of internal and external communications, including answering phones and triaging call lights Respond to patient and family inquiries in a timely, courteous, and accurate manner Assist in maintaining a welcoming and organized unit environment for patients, families, and staff Work closely with the charge RN to help manage patient flow, prioritize unit needs, and coordinate admits, transfers, and discharges Prepare and compile discharge packets to support timely and safe patient discharges Coordinate transportation and appropriate paperwork for patient transfers and diagnostic testing Handle unit paperwork, including patient chart maintenance, consent forms, and other documentation Maintain inventory of supplies and equipment and restock as needed Utilize computer systems such as Epic, Microsoft Teams, and Outlook for communication, documentation, and coordination Partner with all members of the care team to prioritize patient satisfaction and exceptional care delivery Requirements: High school graduation or equivalent AND One year of healthcare, administrative, or customer service experience OR An equivalent combination of education/experience About UW Medical Center-Montlake: UW Medical Center is an acute care academic medical center located in Seattle with two campuses: Montlake and Northwest. As the No. 1 hospital in Seattle and Washington State since 2012 (U.S. News & World Report) and nationally ranked in seven specialties, UW Medical Center prides itself on compassionate patient care as well as its pioneering medical advances. The UW Medical Center-Montlake campus is located on the edge of the beautiful UW campus which includes many amenities available to our staff as well as very convenient public transit options including the Sound Transit's light rail station across the street. Compensation, Benefits and Position Details: Pay Range Minimum: $21.39 hourly Pay Range Maximum: $28.83 hourly Other Compensation: - Benefits: For information about benefits for this position, visit Shift: Alternate Work Shift (United States of America) Temporary or Regular?: This is a regular position FTE (Full-Time Equivalent): 100.00% Union/Bargaining Unit: SEIU Local 925 Nonsupervisory About the UW: Working at the University of Washington provides a unique opportunity to change lives on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. Our Commitment: The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81. To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or . Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.

Created: 2026-03-13

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