Regional Operations Supervisor

Join Our Team of Experienced Regional Operations Supervisors! We are expanding and seeking dedicated individuals to oversee the operational excellence of our Dunkin' and Baskin-Robbins restaurants across the region. Why TMart? Become part of one of the largest and fast-growing Dunkin' franchise groups, with over seventy locations and more on the horizon. With our comprehensive paid internal training program, you will become a Certified Regional Supervisor in just six months. Take this opportunity to grow with a company that values your partnership in its success! Our Regional Operations Supervisors: Are Set Up for Success: We prioritize your success by providing thorough training that begins with a single restaurant and gradually expands to multiple locations. As a Management Trainee, you will earn while you learn through our structured, paid training. Advancement to higher managerial roles comes with Certification Bonuses, based on your progress and proven leadership abilities. Enjoy Competitive Compensation: Base Pay: Starting at $60K annually. Monthly Bonus: Earn up to an additional $1,600 for meeting performance metrics. Additional Weekly Bonus: Receive $100/week for consistent high-performance of your area restaurants. Year-End Bonuses: Bonuses awarded based on annual profit performance. Employee Referral Bonuses: Rewards for referring successful hires and new site opportunities. Many More Bonus Opportunities! Access to Exceptional Benefits: Health, dental, and vision insurance401k plan with matchingShort- and long-term disability coverageFlexible spending accountLife insurancePaid time offComprehensive paid training program Eligibility requirements apply. Take Advantage of Unique Company Perks: Company automobile (with a clean driving record) Company phone and laptop provided Pathway to advancement in our Director Training Program Scholarship opportunities (up to $3,000/year) Flexible scheduling options Employee assistance programs Discounts and annual gifts Participation in corporate events with chances to win prizes! Key Responsibilities Include: Leading and developing restaurant managers through effective coaching and training on business operations, financial performance, staffing, and compliance. Ensuring clear communication of company goals and expectations to restaurant teams, engaging in follow-up for accountability. Building high-performing teams through recruitment, onboarding, training, and ongoing development. Fostering a guest-centric environment to ensure excellent service and satisfaction. Implementing systems for regular compliance reporting and performance tracking across all locations. Proactively resolving issues and empowering teams to make informed decisions to enhance operational success. Analyzing competition and leveraging insights for business growth and marketing strategies. Communicating results and recognizing high performers, fostering a collaborative and rewarding environment. Ensuring compliance with applicable laws and regulations in all restaurants. This position offers flexible hours; however, availability for all shifts, including holidays and weekends, is required. Key Competencies: A minimum of five years of leadership experience in retail, restaurant, or hospitality management. Strong grasp of financial management to positively influence restaurant performance. Excellent organizational skills and the ability to follow up effectively with teams. Clear and professional communication skills, both written and spoken. Integrity, a positive demeanor, and a focus on mentorship and talent retention. Strong time-management and problem-solving skills. All employment offers are contingent on a successful background check. Background checks will be conducted for all final candidates and employees promoted as needed. Note: Many Dunkin’ restaurants are independently operated franchises. The terms Company, Dunkin', we, our, or us refer specifically to the entity operating the Dunkin’ restaurant applicable to your application. Any employment inquiries concerning a franchise should be directed to the individual franchisee.

Created: 2026-03-13