Community Services Supervisor - Human Services and ...

Salary: $5,979.00 - $8,067.00 Monthly Location : Rancho Cucamonga City Hall, CA Job Type: Full Time Job Number: 2026-06N Department: Community Services Admin Opening Date: 03/11/2026 Closing Date: 4/2/2026 6:00 PM Pacific WHY JOIN #TEAMRC The City of Rancho Cucamonga is seeking a dynamic, forward-thinking Community Services Supervisor to oversee high-impact community programs serving seniors, families, and youth while advancing strategic initiatives that strengthen and elevate department-wide service delivery. This role extends beyond program oversight to include capital projects, competitive award submissions, grant development and stewardship, leadership of the City's robust volunteer program, and support for departmental emergency response readiness and continuity planning. Are you a motivated and emotionally intelligent leader who thrives on making a meaningful impact in your community? Do you empower teams, cultivate collaboration, and champion innovation to meet the diverse needs of those you serve? Are you a courageous and strategic problem-solver who raises standards and challenges the status quo in pursuit of excellence? If you are driven to ensure operational excellence, deliver impactful services to the community, and lead within a high-performing atmosphere, this may be the perfect opportunity for you! ABOUT THE DEPARTMENTWho we are... The Community Services Department's mission is to engage the community by providing opportunities to play, celebrate, grow, and be entertained through premier programs, outstanding services, and positive environments, creating life-long memories. The department operates the Epicenter Sports Complex, RC Family Resources Center, RC Sports Center, Victoria Gardens Cultural Center, Goldy S. Lewis Community Center, and James L. Brulte Senior Center. In addition to the above-listed facilities, more than 30 different parks are open to the community for passive use, park shelters and event rentals, hiking trails, athletic fields, and city-planned special events. How we get things done... The Community Services Department's guiding principles are the core values by which we operate and are central to how we get things done: Integrity, Humility, Teamwork, Curiosity, Inclusivity, and Zeal. Successful candidates will embody our core values and be passionate about carrying out the department's Mission and Vision to support the City Council's goal of ensuring and advancing the quality of life for the community through inclusive decision-making. WHAT YOU WILL BE DOING HERE AT TEAM RC About The Position: This Supervisor position operates within the Human Services Division, under the direction of the Human Services Superintendent, and is responsible for delivering high-quality programs and services to seniors, youth, and families. The position will lead operations for the City's south-west neighborhood community center (9791 Arrow Route), scheduled to reopen in 2027. The center will offer classes, community services, and facility rentals, and serve as a vibrant hub that engages residents of all ages and abilities, while upholding the City's standard of excellence. In addition to neighborhood center leadership, this role manages a diverse portfolio of special projects and strategic initiatives. Responsibilities include contributing to capital improvement efforts through planning support and contract coordination; collaborating with the leadership team to update departmental policies, procedures, and standard operating practices; preparing award submissions by partnering with staff to develop compelling narratives; identifying and pursuing grant opportunities and ensuring ongoing grant stewardship; and providing direct oversight of the City's volunteer program, which includes more than 1,000 volunteers supporting programs and events citywide. This position also supports departmental emergency response readiness and continuity planning by maintaining documentation and forms, coordinating training efforts, and ensuring facility preparedness. You'll be responsible for: This role requires the ability to hire, train, and supervise personnel, including full-time and part-time staff and volunteers. Prepare and manage budgets, provide written reports, and deliver oral presentations. In addition, this position will support building operations, develop and execute contracts, assist with securing sponsorships and in-kind donations, manage facility scheduling, organize events, provide top-level customer service, coordinate and oversee marketing, and provide support to staff. The Ideal Candidate This position might be perfect for you if you are: A purpose-driven leader who is passionate about delivering high-quality services to seniors, youth, and families. Highly organized and detail-oriented, with the ability to manage multiple priorities, deadlines, and special projects simultaneously. A collaborative professional who works effectively with leadership, cross-functional teams, and community stakeholders. Confident in leading a community facility that balances programming, rentals, public engagement, and operational excellence. Compassionate and empathetic, demonstrating genuine care for seniors, youth, and families, understanding their diverse needs and providing appropriate programs and services. Driven to exceed expectations by displaying proactive leadership that strives to elevate standards while challenging the status quo to provide the highest quality services. Someone courageous and not afraid to take well-considered risks to innovate and improve, ensuring programs remain relevant and impactful across all ages. An excellent communicator with the ability to engage effectively with staff, seniors, families, and youth, ensuring clear communication across age groups and community members. A team-oriented leader encouraging collaboration among staff, volunteers, and program participants, fostering a welcoming and inclusive environment for all. A leader who empowers and motivates staff to excel in their roles. A leader who holds staff accountable and encourages staff to take ownership of their contributions. Adaptable and resilient with the ability to handle unexpected challenges with flexibility, responding to the changing needs of seniors, families, and youth. Community-minded, building new and strengthening existing relationships within the community. ARE YOU QUALIFIEDEducation and/or Experience: Graduation from an accredited college with a Bachelor's degree in recreation or a related field and three years of experience in the implementation of cultural and recreation activities and programs or any combination of training and experience that provides the desired knowledge and abilities. Substitution:A total of four years of professional-level experience in recreation or related field and three years of experience in the implementation of cultural and recreation activities and programs may substitute for the Bachelor's degree requirement. WHERE DO YOU GO FROM HERE Recruitment Schedule: Closing: Thursday, April 2, 2026, or until 150 applications are received First Interview: Monday, April 13, 2026 Second Interview: Thursday, April 23, 2026 Subject to change at the discretion of the personnel officerAPPLICATION PROCESS All applicants are required to apply online at Applications must be complete and demonstrate that the minimum qualifications are met. All statements made on the application are subject to investigation and verification. Resumes may be attached to completed application form as supplemental information but will not be accepted in lieu of an official application form. Applications will be screened and the most qualified candidates who best match the needs of the City will be invited to compete further in the examination process. Candidates who meet the minimum qualifications will remain candidates until a final offer is accepted by the candidate who most closely meets the requirements of the City. The City may conclude that none of the candidates, even those who meet the minimum qualifications, are appropriate for the position. Successful candidates shall be required to: Complete a verification form designated by Immigration and Naturalization Service to certify that they are eligible for employment in the United States of America; and Pass a pre-employment medical exam which includes a Tuberculosis (TB) Exam; Degree Verification and Provide proof of a valid California driver's license and be insurable; and Pass a reference and background verification. References will not be contacted until a mutual interest has been established. The City of Rancho Cucamonga Participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. In accordance, the City will provide the Social Security Administration and, if necessary, the Department of Homeland Security, with information from each new employee's Form I-9 to confirm work authorization. For additional information regarding E-Verify, the Federal Government's online employment eligibility verification system, please visit Disclaimers The City of Rancho Cucamonga is an Equal Employment Opportunity Employer. In addition, the City of Rancho Cucamonga abides by a nepotism policy that may preclude you from being hired if the City employs a relative. The City of Rancho Cucamonga makes reasonable accommodations for disabled persons, considering each situation on an individual basis. Please make direct requests for accommodation to Human Resources. For information on Employee Rights under the Family and Medical Leave Act, please click . There is a no smoking policy in effect in all City Offices and vehicles. Finally, please note that the provisions of this bulletin do not constitute a contract expressed or implied, and any provisions contained in this bulletin may be modified or revoked without notice. Questions regarding this recruitment may be directed to Human Resources at . Applicants may wish to visit the City's official website at for more information. Questions regarding this recruitment may be directed to Human Resources at Applicants may wish to visit the City's official website at for more information. Retirement - California Public Employee's Retirement System (CalPERS) Medical - $1,450 per month City paid. Dental - City paid Vision - City paid Deferred Compensation - 2% of base salary. City will match up to $50 per month and 1% of monthly base salary per month Life Insurance - $50,000 City paid Administrative Leave - 50 hours per fiscal year Vacation - 80 hours per year increasing to 180 hours after 15 years of service. Buyback option of up to 160 hours per fiscal year. Holidays - 14 paid holidays including three discretionary holidays Sick leave - 120 hours per year Personal Leave - 40 hours of sick leave or vacation time may be used for personal leave per fiscal year Bereavement Leave - 80 hours paid bereavement leave as needed Tuition Reimbursement - $3,300 per fiscal year Long-Term Disability (LTD)- City paid Flexible Spending Account (FSA)- Medical and Dependent Care available Additional Team RC Perks Flexible work schedule Remote work Bring your dog to work Baby on board Dress for your day RC cares Payroll deduction for Camp Cucamonga Summer Camp Lunch and learns Corporate discount rate at 24 Hour Fitness Access to our on-site gyms at City Hall and Public Works (equipment includes treadmills, weights, Peloton bikes, elliptical etc.) Jet Dental - an onsite dental service Employee Assistance Program (EAP) Employee wellness and development programs - Take your kid to work day, Health Fair, Staff development day, Leadership academy, Take your co worker to work day, Know your numbers) City tour New employee Mixer and welcome basket Employee activities committee 01 Describe your experience leading a community facility or program area that serves diverse populations. Include your approach to activity development and supervising staff to ensure operational excellence and measurable results. 02 This position contributes to capital projects, grant development and stewardship, department procedure updates, and emergency preparedness efforts. Describe your experience managing or contributing to a complex, multi-faceted administrative and/or budget assignment, detailing your specific project role, project outcomes, and coordination with project stakeholders. Required Question

Created: 2026-03-13