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Low Voltage Field Service Technician

TRL Systems - Rancho Cucamonga, CA

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Job Description

For decades, TRL Systems has been a trusted leader in fire life safety, security, and low-voltage system integration across Southern California. We specialize in designing, installing, and servicing advanced safety and communication systems for industries including healthcare, education, government, transportation, hospitality, industrial, and commercial facilities. We are seeking an experienced Low Voltage Field Service Technician to join our team. In this role, you will be responsible for the service, maintenance, troubleshooting, and repair of fire alarm, nurse call, access control, and security systems in commercial and high-security environments. The ideal candidate has strong technical expertise, excellent troubleshooting skills, and experience working with life safety and electronic security systems. Key Responsibilities: Respond to service calls and preventative maintenance requests for low voltage systems in healthcare and commercial facilities Diagnose and troubleshoot issues with fire alarm systems, nurse call systems, access control systems, CCTV/video surveillance, and intrusion detection systems Perform system repairs, component replacement, and equipment upgrades to ensure proper functionality and compliance Conduct testing and inspections of life safety and security systems according to industry standards Provide technical guidance and user training to healthcare staff, facility managers, and security personnel on system operation Maintain accurate service documentation, reports, and system records Collaborate with project teams, operations staff, and vendors to ensure seamless system performance and customer satisfaction Ensure work complies with NFPA codes, safety standards, and company procedures Ideal Background: Proven experience servicing low voltage systems such as fire alarm, nurse call, access control, CCTV, and security systems Experience working in healthcare facilities, hospitals, or commercial buildings preferred Strong troubleshooting and diagnostic skills Knowledge of life safety codes and electronic security systems Ability to work independently in the field and manage service calls efficiently In order to be considered, you must have: 5 years troubleshooting and repairing security, nurse call, and fire life safety systems (i.e. EST3, Lenel, and Ascom systems). High School Diploma (or equivalent) Valid California Driver License and proof of auto insurance. Must be able to get required vaccinations/immunizations needed to meet client requirements. Physical Demands & Work Environment: Ability to drive for 2+ hours in a work shift/day, daily Ability to walk, bend, stoop, hear, and speak, daily Ability to work in indoor and outdoor environments, under all temperature variations Ascend/Descend and work at heights above 6ft and extreme heights, occasionally Move/Transport items weighing 20 pounds, occasionally Position self to work in confined spaces, occasionally Pushing/Pulling using upper extremities, daily Stand or Sit for long periods (4+ hours), daily Operate company vehicle frequently Work environment may be construction sites, commercial buildings, high rise/mid-rise buildings, and/or hospitals with patient contact. At TRL Systems, we've been keeping people and their property safe for over 42 years. As an integrator of Fire Alarm, Nurse Call, and Security systems, everything we do has the potential to save lives and you get to be a part of that. Your role is important and here's what you can expect as a member of our TRL Team: Comprehensive Benefits Package: Medical insurance, dental insurance, life insurance, 401k plan, paid holidays, Paid Time Off Employee Merit and Longevity Awards: Merit rewards that you can use to get items such as branded apparel, video game consoles, headphones and more and longevity awards like golfing gear, purses, BBQs, and watches just to name a few Company Sponsored Events: Family-friendly events with food, games and prizes Training and Development: Classes available to develop you personally and professionally to help you be the best version of you possible! Career Advancement: We want to partner with you to build a long and successful career at TRL and will help you realize your potential TRL Systems, Inc. conducts pre-employment drug screening in accordance with Federal Contractor regulations and background checks in accordance with State and local regulations. In addition to having many clients (hospitals, schools, etc.) who require background checks, as a federal contractor TRL is also required to complete a background check for any employee who may work on a federal contract in any capacity. For any position that drives a Company vehicle, our insurance carrier requires criteria to be met and therefore will be a condition of employment. TRL Systems is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. TRL's employment policies and decisions on employment and promotion are based on merit, qualifications, performance, and business needs. The decisions and criteria governing the employment relationship with all employees are made in a nondiscriminatory manner, without regard to race, religion, color, national origin, sex, age, physical or mental disability, sexual orientation, gender identity, veteran status, or any other factor determined to be unlawful by federal, state, or local statutes. The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all California locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and/or training.

Created: 2026-03-13

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