Information Technology and Facilities Analyst

THIS POSITION MAY BE ELIGIBLE FOR A HYBRID WORK SCHEDULE. THE AMOUNT OF TELEWORK IS AT THE DISCRETION OF THE DEPARTMENT AND IS SUBJECT TO CHANGE AS BUSINESS NEEDS ARISE. Under the supervision of the Supervisor I, Investigation Support Unit (ISU) Manager, the Analyst I performs work of average difficulty in a wide variety of analytical and administrative assignments for the Investigation Division (ID); performs as the Information Technology (IT) and Facilities single point of contact (SPOC); acts as backup for Budgets, and Training Coordinator; acts as a team member to support the efforts of the ISU and ID support staff on projects; and performs as a backup to other ISU staff. Gathers, researches, and analyzes information from the Employment Development Department (EDD) and outside entities; assists in writing or updating reports for ID management and prepares and submits all ID's IT Service Requests to the IT Branch. Under the direction of the Supervisor I, ISU Manager, the Analyst II performs the more complex work in a wide variety of analytical and administrative assignments for the ID; in a lead capacity performs as the IT and Facilities SPOC; acts as backup for Budgets, and Training Coordinator; acts as a lead to support the efforts of the ISU and ID support staff on projects; and performs as a backup to other ISU staff. Independently gathers, researches, and analyzes information from the EDD and outside entities; assists in writing or updating reports for ID management and prepares and submits all ID's IT Service Requests to the IT Branch. The incumbent demonstrates personal skill and initiative in communications and work habits; possesses knowledge or is inquisitive to locate and interpret relevant laws, rules, regulations, policies, and procedures; completes assignments independently in a timely and efficient manner within the form and format prescribed by the controlling entity of the task; and adheres to the EDD's policies regarding attendance, leave, conduct, and appearance. Independently analyzes, prepares, and coordinates multiple ISU responsibilities. Responsible for the ID daily mail pick-up and distribution; answering the ID main line and screening calls from claimants, law enforcement agencies, fraud victims, etc.; answering the ID main door, checking in, and escorting visitors, and providing clerical support to the ID. Acts as the SPOC for the following assigned responsibilities: Acts as backup for the following responsibilities: Training Coordinator for ID sworn and non-sworn staff. Assists ID's management team in assessing the training needs of the Division; acts as Division liaison with EDD University and the Comission on Peace Officer Standards and Training (POST); monitors, maintains, and ensures Division employee data is accurate on the Learning Management System and POST. ID Budget Coordinator, accurately tracks and completes ID's expenditure and various budget reports using fiscal data within established deadlines and provides less complex analysis of expenditures and projections. Presents reports to ID management. Works independently and as a team member on special projects assigned to the ISU; assists other ISU staff in performing ISU responsibilities to support the ID; provides administrative related assistance and guidance to ID management; and acts as liaison with local, State, and federal law enforcement agencies on personnel matters related to areas of responsibility. Position located at Sacramento, CA 95814. Downtown, near light rail. Effective July 1, 2025, specific Bargaining Units and associated Excluded State employees are subject to a salary reduction between 2% - 4.62% in exchange for hours in the Personal Leave Program 2025 (PLP 2025) per month. For more details, please click here to visit the California Department of Human Resources (CalHR) website. You will find additional information about the job in the Duty Statement . Working Conditions Visa Sponsorship This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for visa sponsorship by the start date of employment. Minimum Requirements You will find the Minimum Requirements in the Class Specification. ANALYST I ANALYST II Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-510998 Position #(s): 280-328-5157-702 Working Title: Information Technology and Facilities Analyst Classification: ANALYST I $3,861.00 - $4,839.00 A $4,181.00 - $5,233.00 B $5,014.00 - $6,276.00 C New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. Shall Consider: ANALYST II $6,031.00 - $7,547.00 A # of Positions: 1 Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Work Shift: 8:00am - 5:00pm Work Week: Monday - Friday Department Information The Employment Development Department (EDD) is one of the largest State departments with employees at hundreds of service locations. For more than 70 years, the EDD has connected millions of job seekers and employers in an effort to build the economy of the Golden State. In order to continue our mission, we are constantly looking for the best and the brightest to join our ranks. Working at EDD presents many opportunities. If you strive to make a difference, we invite you to seek a career with EDD. Department Website: Special Requirements It is strongly encouraged to apply through your CalCareer Account at . Please only submit ONE application. Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing. If you are unable to apply electronically through your CalCareer account, please mail a completed and signed State Examination/Employment Application STD Form 678 and application package to the mailing address provided in the "Application Instructions' section below and ensure the following: Clearly indicate the Job Code #, Position Number and the Classification Title of this position in the "Examination or Job Title(s) For Which You Are Applying" section located on Page 3 of your State Examination/Employment STD Form 678. Clearly indicate the basis of your eligibility (list, transfer, reinstatement, etc.) in the "Explanations" section located on Page 3 of your State Examination/Employment Application STD Form 678. Remove and do not submit the "Equal Employment Opportunity" questionnaire (Page 10) with your completed State Examination/Employment Application STD Form 678. This page is for examination use only. Do not include your full Social Security Number on your documents and/or do not provide any LEAP information. Examination/Assessment To apply for this position, you must obtain list eligibility by taking and passing the examination. If you already have list eligibility for this classification, you do not need to retake the examination unless your list eligibility has expired. Click the examination link below for more information and to take the exam: Analyst I Bulletin Analyst II Bulletin For more information about the State hiring process, click here . To watch tutorials on how to apply for a State job, click here . Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 3/20/2026 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Employment Development Department Mail In Address Attn: Job Control #510998 Human Resource Services Division, MIC 54 PO Box 826880 Sacramento , CA 94280-0001 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Employment Development Department Drop Off Address Attn: Job Control #510998 EDD/Human Resource Services Division 1416 9th Street, 1st floor lobby Sacramento , CA 95814 08:00 AM - 04:30 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is optional. It may be included, but is not required. Degree and/or School Transcripts Statement of Qualifications - A Statement of Qualifications (SOQ) is Required. Please see "Statement of Qualifications Requirements" section for more information about the SOQ. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Knowledge of Information Technology Single Point of Contact processes (State or private sector) Knowledge of Facilities Single Point of Contact processes (State or private sector) Benefits Benefit information can be found on the CalHR website, , and the CalPERS website, . Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Department Website: Hiring Unit Contact: Stefanie Gyles (916) 982-1419 Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 654-8434 California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Statement of Qualifications Requirements A Statement of Qualifications (SOQ) is Required . The (SOQ) is a narrative discussion of how your education, training, experience, and skills qualify you for this position. Address the following statements in your SOQ and include specific examples of your background, experience, education, and/or training in these areas. It should be typed and no more than two pages in length. Include the applicants full name, classification applying for, and job code number. Resumes and cover letters DO NOT take the place of the SOQ. Performing and coordinating Information Technology Single Point of Contact-related activities, Performing and coordinating Facilities Single Point of Contact-related activities, Analyzing information, data, reports, etc., Providing customer service, Communicating verbally and in writing, editing, Managing multiple priorities to meet deadlines, Using MS Word, Excel, and Outlook Background Investigation Requirement The position(s) may require an applicant to pass a background investigation. However, applicants will not be asked to provide information about a conviction history unless they receive a conditional offer of employment. The department will make an individualized assessment of whether the conviction history has a direct or adverse relationship with the specific duties of the job and the work performed by the department. The department will consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency, nature and seriousness, and age at the time of the offense(s). The investigation will consist of completion of a personal history statement and fingerprinting checks with the Federal Bureau of Investigation, Department of Justice, and/or local law enforcement agencies. Anyone failing to pass the background investigation will be provided information on how to appeal the process. A criminal conviction may not result in an automatic determination of "Not Qualified." ADDITIONAL DEPARTMENT INFORMATION The Employment Development Department may require a new probation in accordance with applicable probationary period rules. Click on the link to complete the Employment Development Department Recruitment Survey: EDD Recruitment Survey Merit System Principles Information regarding Merit System Principles provided to public employees by the State Civil Service Act can be found on the CalHR website at Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Created: 2026-03-13