Technology - Project Manager

Company Overview: Metro Credit Union is the largest state-chartered credit union in Massachusetts, with $3.2 billion in assets. Metro provides a full range of financial products to more than 200,000 members in Barnstable, Bristol, Essex, Franklin, Hampden, Hampshire, Middlesex, Norfolk, Plymouth, Suffolk, and Worcester counties in Massachusetts, and Cheshire, Hillsborough, Merrimack, Rockingham, and Strafford counties in New Hampshire. Metro is the credit union of choice for employees at over 1,200 companies through its Metro@work program. Founded in 1926, Metro currently operates branch offices in Boston, Burlington, Chelsea, Dorchester, Framingham, Lawrence, Lynn, Medford, Melrose, Newton, Peabody, Reading, Salem, Tewksbury, and West Roxbury. Metro is also a Juntos Avanzamos ("Together We Advance") designated credit union, an honor given to financial institutions for their commitment to serving and empowering Hispanic and immigrant consumers. Metro was recently named among the most charitable companies in Massachusetts by the Boston Business Journal; voted Top Credit Union in Banker & Tradesman's Best of 2025 awards; and recognized as one of America's Best Regional Banks and Credit Unions in 2025 by Newsweek. Learn more at MetroCU.org. Position Summary: The Technical Project Manager drives high-impact technology initiatives from idea to execution, turning complex technical requirements into successful, on-time project outcomes. This role partners closely with Technology teams, business stakeholders, and external vendors to lead planning, execution, and delivery while proactively managing timelines, budgets, risks, and dependencies. Ideal candidates are energized by solving problems, thrive in fast-moving environments, and are motivated by delivering technology solutions that make a real difference. What You'll Do:Lead the initiation, planning, execution, monitoring, and closure of multiple concurrent projects with varying scope, complexity, and risk. Develop and manage comprehensive project plans, including scope, schedules, dependencies, budgets, resources, and success metrics. Lead cross functional teams across the organization, ensuring clear roles, responsibilities, and governance. Translate business requirements into actionable delivery roadmaps and coordinate testing, release readiness, and go live activities to ensure smooth implementation. Proactively identify, assess, and manage project risks, issues, dependencies, and change impacts; escalate with mitigation strategies and recommendations. Lead change management activities, including communication planning, readiness assessments, training coordination, and postimplementation support. Facilitate project and change meetings; document decisions, action items, and outcomes, and maintain project artifacts and change logs. Provide reporting on project health, milestones, risks, and outcomes. Capture lessons learned, drive continuous improvement in project delivery practices, and contribute to the maturity of project and change management capabilities. Support execution of project and change tasks as needed and perform additional duties as assigned. What You'll Bring: Education and Experience Bachelor's degree or equivalent combination of education and professional experience required. Minimum of 5 years of project management experience is highly preferred. Prior experience within financial services, banking, fintech, or other regulated environments strongly preferred. Demonstrated experience delivering technology-enabled initiatives and with cross-departmental teams. Skills/Knowledge/Certifications Certification in project management is preferred. Advanced knowledge of computer software and/or exposure to project management software. Excellent analytical, problem-solving, and decision-making skills Strong leadership, communication, and interpersonal skills with the ability to work collaboratively with cross-functional teams. Ability to manage multiple projects simultaneously with competing priorities. Strong knowledge of regulatory compliance requirements for financial institutions. Working Conditions/Physical Demands: General office environment. Highly stationary. Frequent computer use. Hybrid Policy Eligibility: Minimum Days In Office per Week: 3 days per week; Tuesday and Wednesday in office required. Minimum Days In Office to Onboard: 5 Days 4x10 Eligible: Yes Why Join our Team:Comprehensive BenefitsHealth, Dental, and Vision coverage for employees working minimum of 20 hours/week; Metro provides assistance toward premiums and copays and provides 100% coverage on prescription copays. All staff eligible for annual bonus and annual (vesting) retention bonus 3 weeks paid vacation per year; 11 paid holidays 401(k) with matching plan and Safe Harbor Plan - Metro contributes 3% regardless of your contribution Wellness Incentives; Employee Assistance Program; Flexible Spending Account; Prescription Drug program and range of voluntary benefits (LTD, STD, AD&D); access to no-interest loans; $150/Quarter reimbursements for wellness and lifestyle expenses Discounts on Pet Insurance Strong growth opportunities - attain your long-term career goals at Metro Individual Development Plan Position-related or job-related tuition assistance (1 year eligibility) Superb in-house training programs Growing, dynamic environment with a strong culture and exceptional team of co-workers Compensation Disclosure: $112,000 to $151,000 The salary range listed gives a general idea of what we expect to offer. We consider your experience, unique strengths, and the impact you're likely to make in the role. On top of that, we offer a competitive benefits package and other perks that round out the total compensation About Metro Credit Union: Established in 1926, Metro has grown to be the largest state-chartered Credit Union in Massachusetts with 18 branches, 220,000 Members and $3.4B in assets. Our focus has always been helping local people, businesses and non-profit organizations reach their goals. Our perspective is unique because it is local and hyper-focused on the specific needs of our local communities. We are a high performing, financially sound, not-for-profit, financial cooperative, owned by and operated for our Members. Our commitment is to provide quality banking solutions that support the economic vitality of the individuals and businesses within the markets we serve. This commitment strengthens local communities, creating a positive impact on people's lives.

Created: 2026-03-13