Specialist - Procurement Operations FT (32493)

Join our Team! Work for GOOD at Goodwill Do you want to make a difference in your community while earning a paycheck? Would you like to help your community and environment every day that you come to work? Looking for a job that provides meaning as well as personal and professional development? Goodwill San Antonio is one of the largest and most dynamic social enterprises in San Antonio. We are an entrepreneurial nonprofit that provides employees the opportunity to innovate, grow and discover new skills, while generating revenue that funds both employee and community programs. We are a diverse and inclusive organization founded and focused on Fighting Poverty and Creating Opportunity. We specialize in facilitating personal and professional growth for our employees, particularly those who may have experienced barriers to successful employment in the past. We strive to maximize the value of each employee's work and each donor's donation to benefit our community and environment. Without Goodwill in our community, millions of pounds of perfectly usable items would be harming the environment in landfills. Instead, Goodwill employees are fueling a robust economy by recirculating used goods. Our Good Careers Academy and Good Careers Centers Help Change Lives through the Power of Work as well by delivering education and meaningful job placement. Explore careers with Goodwill in retail, production, warehouse, logistics, contact center customer service, career services, technology, document imaging, grounds maintenance, janitorial and facilities maintenance. Goodwill regularly partners with local, state and federal government agencies to provide additional diverse career opportunities. We prefer to promote from within. Your growth and advancement is our priority. Achieve your potential at Goodwill and beyond through our personal and professional skills development programs, supportive health and wellbeing benefits, competitive base and bonus pay, savings plans, personal financial education, store purchase discounts, paid time off, leadership development, tuition reimbursement and more. Change Lives. Make a Difference. Discover Purpose. Apply today at WorkforGoodSA.org. POSITION SUMMARY The Procurement Operations Specialist performs advanced procurement functions spanning both operational purchasing and strategic sourcing. This role coordinates the full procure to pay process, conducts competitive sourcing events, supports pricing and contract negotiations, develops procurement analytics and KPIs, and ensures compliance with procurement policies. The Specialist partners with internal stakeholders, Accounts Payable, Compliance, and suppliers to drive measurable value in cost, quality, service, and operational efficiency. ESSENTIAL DUTIES AND RESPONSIBILITIES Strategic Sourcing & Supplier Management Research, identify, qualify, and evaluate suppliers; conduct market and pricing analysis to support sourcing strategies. Lead competitive sourcing activities (RFQs/RFPs) for recurring and nonstandard purchases; prepare total cost evaluations. Obtain and analyze vendor quotes, comparing price, lead time, quality, and terms to determine best value. Support negotiation of pricing, commercial terms, and service level expectations with new and existing suppliers. Participate in supplier performance monitoring; recommend and track corrective/improvement actions. Contract Review & Compliance Support Review purchasing agreements, pricing schedules, and contract terms for accuracy and completeness, and coordinate with Compliance and key stakeholders for formal review and approval. Ensure all purchasing agreements, renewals, amendments, and related documents are uploaded in Compliance contract tracking software to ensure complete and current record. Maintain organized contract documentation and ensure proper routing to Compliance and other stakeholders for approval. Procurement Operations & Procure to Pay Administration Process and coordinate purchase requests and POs; verify approvals, vendor setup, specifications, pricing, and account coding accuracy. Reconcile POs, receipts, and invoices; partner with Accounts Payable, Compliance, and suppliers to resolve discrepancies promptly. Review, prepare, and coordinate requisitions with vendors and internal staff, continually seek ways to streamline and improve these processes while supporting all organization business units. Monitor open POs; process returns/credits; maintain accurate procurement records within the ERP system. Maintain and update catalogs, price files, shopping lists, and workflow routing within the purchasing system; support end users with configuration and training. Analytics, Reporting & Continuous Improvement Develop, track, and report procurement KPIs, including cost savings, spend by supplier/category, order cycle times, and supplier performance. Analyze purchasing and spend patterns to recommend consolidation, standardization, and process efficiency opportunities. Prepare analytical summaries and recommendations for review to key stakeholders and business units. Internal Customer Support & Training Provide guidance to internal stakeholders on sourcing goods/services, procurement best practices, and policy expectations. Coordinate and deliver procurement system training for end users; support rollouts of new tools, configurations, and workflow updates. Develop and maintain strong internal and external relationships with team members, managers, key business partners, and suppliers to manage supply chain operations. Collaborate with and assist departments in developing scopes of work and specifications for complex purchasing needs. Shipping, Receiving & Inventory Coordination (as applicable) Review shipment and receipt transactions for accuracy; ensure proper alignment with purchase orders and resolve delivery discrepancies with stakeholders. Support monitoring of bulk/centralized purchases by partnering with stakeholders to review usage and stocking needs. REQUIREMENTS Associates degree or 2+ years of college in accounting, business, purchasing or related field strongly preferred. 5+ years of progressive experience across purchasing/procurement operations and sourcing/negotiation. Experience with ERP and eProcurement systems; Sage and Procurify experience a plus. Advanced Excel and Power BI skills and the ability to translate data into actionable recommendations. Strong knowledge of procurement best practices, strategic sourcing, vendor management, and contract analysis. Effective communication, organization, and cross functional collaboration; high integrity and sound judgment. Experience producing procurement KPIs and analytical reports. To learn more about Goodwill San Antonio and to view current open positions, please visit OR Equal Opportunity Employer/Veterans/Disabled

Created: 2026-03-13