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Merchandise Assistant

Troon Golf - Flagstaff, AZ

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Job Description

Carved through the Ponderosa Pines of the Coconino National Forest, Flagstaff Ranch Golf Club is a nationally recognized and awarded private club. Flagstaff Ranch is located just west of historic Flagstaff, Arizona. The Golf Course is a seasonal club and most operations run for six months each year. Merchandise Assistant Role Type/ Level Part-time Department Golf Operations Reports to Director of Golf Work Location Flagstaff Ranch Golf Club, on-site Salary Range From $20 an hour Job Summary: Provides excellence in customer service to Flagstaff Ranch Golf Club Members and Guests. Attempts to anticipate and fulfill customer needs in a variety of responsibilities as assigned which includes bag, cart and range services as needed. Key Responsibilities: Enforce club rules and regulations as set forth by the Board of Directors Exceed Expectation Everyday of all members and guests Responsible for managing, opening, closing, and securing golf shop and storage areas using established procedures. Professionally acknowledge and communicate information to all members and guests using name recognition Answer telephones using professional speak to schedule future starting times, schedule golf instruction, tournament signup/cancellation Responsible for revenue collection that includes tee sheet management, selling of all apparel and hard goods, tournament and instruction charges Become fully knowledgeable in all merchandise products, key selling features and conduct a product knowledge seminar at a golf staff meeting Stay current with company, department, golf shop information by checking information resources such as memo's, emails, member email blasts, newsletters, paycheck announcements Maintain a close working relationship with the other golf staff members and also other departments Ensure each day the golf shop is cleaned, swept, dusted that includes counters and equipment, windows, floor, fixtures, displays, fitting rooms Responsible for all merchandise presentation that includes displaying current and new lines, all apparel is folded, sized, zoned, tags hidden Attend bi-monthly golf shop staff meetings Principle Duties: Ensure each day the golf shop is cleaned, swept, dusted that includes counters and equipment, windows, floor, fixtures, displays, fitting rooms Responsible for all merchandise presentation that includes displaying current and new lines, all apparel is folded, sized, zoned, tags hidden. Assist in periodic and monthly physical inventory that includes chasing shrink Assist with incoming and outgoing merchandise product Assist in maintaining the overall cleanliness and organization of the stockroom Assist with any special events, sales and promotions Assist with sidewalk sales and vendor shows Employee Benefits: Competitive hourly compensation Golf and club privileges (based on eligibility) Consistent scheduling in a supportive team environment Opportunity to work at one of Northern Arizona's premier private clubs Contact: Andy Schaper Director of Golf Flagstaff Ranch Golf Club Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Created: 2026-03-13

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