Senior Account Specialist

Senior Account Specialist, Trade Ally Network Location: Baton Rouge, Louisiana Ready to make a difference? As a Senior Account Specialist, you will support all residential utility programs, working closely with the client and ICF's implementation team, to recruit, train, and manage a trade ally/service provider network. A Senior Account Specialist will gain exposure to various types of energy efficiency projects and typically provides relationship management, field/virtual training, and performance tracking of a trade ally/service provider network, and other technical services for a utility energy efficiency program and their stakeholders. In this role, you would be responsible for managing qualifications, recruiting, and participation requirements, innovative reporting, and analysis, conducting market research, and facilitating communications and coordination across a Residential Trade Ally/Service Provider (TA) network throughout Louisiana. Why you will love working here Quality of life: Flexible workplace arrangements, work-life balance, employee wellbeing programs Investment in the community: Donation matching, volunteer opportunities Investment in you: Education Reimbursement, Retirement Planning, 401k matching, Mentorship Programs, Free access to professional development resources such LinkedIn Learning Any many, many moreAsk your recruiter for more details! What you will be doing: Lead the recruitment, development, and management of a Trade Ally network to ensure participation and satisfaction in the program Develop monthly technical bulletins, outreach planning, and outreach communication efforts in collaboration with program implementation teams Assist in program reporting, incentive processing, and administration tasks as directed Develop, execute, and manage a training program for Trade Allies and internal support team members on best practices and technical subject matters relevant to current issues and direction of the implementation team Support the reporting team to assemble and provide reports, presentations and database management using many MS Office programs along with industry-specific software tools. Stay informed on industry news, updates, and trends. Other duties to support the program that may vary depending on the time of year Travel requirements: This is a hybrid position that would require the selected candidate to report to the ICF Baton Rouge, LA office 3 days a week. Must have a reliable vehicle for local travel up to 10% of the time for site visits, meetings and events What we need you to have (minimum qualifications): Bachelor's degree in Business, Organizational Management, Building Science, Energy Systems, Sustainability or related field (or applicants can substitute one year of related experience for one year of education) 5+ years experience working with trade allies (contractors, vendors, partners) within building sciences, energy efficiency, construction, sustainability, energy industry and/or related experience Must have valid driver's license and successfully pass a Motor Vehicle Records (MVR) check What would be useful (preferred qualifications): Experience and knowledge of residential energy efficiency Certified Energy Manager or BPI credentials a plus Bilingual in Spanish and English a plus Working at ICF ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at . We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $73,738.00 - $125,354.00 Baton Rouge, LA (LA27)

Created: 2026-03-13