[Customer Service / Remote] - Anywhere in U.S. / Up to $23 per hour / Medical, dental & vision / 401k / PTO - As a Call Center Rep at SCA Health, you will: Take inbound calls from patients and make outbound calls to patients; Provide one call resolution to patient inquires whenever possible and perform timely follow up on inquiries requiring escalation or additional research; Provide patient education regarding how to understand their Explanation of Benefits (EOB); Take payments from patients; Provide requested documentation and records; Consistently achieve defined metricsHiring Immediately >>