Systems Operations Engineer - NC, IA, MN, TX, AZ

Client: Financial services Team: TBA Job Title: Systems Operations Engineer 4 Location: Charlotte, Dallas, Phoenix, Minneapolis, or Des Moines (Hybrid - 3 days onsite) Contract Length: 12 Months (Possible Conversion to FTE) Pay Rate: $61 - $65/hr (OT40) Top Requirements: 5+ years of Systems Engineering or Technology Architecture experience 4+ years using observability platforms (BigPanda, ThousandEyes, Grafana, Prometheus, ELK, Splunk Observability, AppDynamics) 4+ years of experience in ITSM (incident, problem, change management) 3+ years of experience with Red Hat Enterprise Linux, Kubernetes, and strong proficiency with Red Hat OpenShift (OCP) 3+ years supporting productiongrade SRE environments 3+ years working with cloud-native architectures, HA systems, GCP or Azure, and Kubernetes Expertise with Ansible Tower automation and scripting (developing & maintaining playbooks) Plusses: Strong Agile/Scrum background Project management and stakeholder engagement experience Proven experience leading crossfunctional teams Excellent communication, collaboration, problemsolving, and decisionmaking abilities Job Summary: The Systems Operations Engineer 4 will serve as a senior technical contributor supporting complex, largescale Systems Operations Engineering initiatives. This role involves evaluating multifaceted system challenges, developing strategic solutions, and partnering across engineering and leadership teams to ensure highreliability operations. The engineer will leverage observability tools, SRE best practices, automation, cloudnative technologies, and ITSM processes to optimize system performance and contribute to enterprisewide operational strategies. This position also requires oncall support and the ability to work a hybrid schedule. DaytoDay Responsibilities: • Review and analyze complex Systems Operations Engineering challenges across longterm and largescale initiatives • Leverage observability tools (BigPanda, ThousandEyes, Grafana, Prometheus, ELK, Splunk, AppDynamics) to monitor and enhance service reliability • Support incident, problem, and change management processes through ITSM frameworks • Work with RHEL, Kubernetes, and Red Hat OpenShift in production environments • Apply SRE principles to maintain and improve productiongrade systems • Support cloudnative architectures, highavailability environments, and containerized workloads • Build and maintain automation solutions using Ansible Tower (playbooks, workflows) • Collaborate with engineers, architects, and leadership on complex operational solutions • Lead crossfunctional initiatives and provide strategic technical guidance • Participate in oncall rotation and support adhoc operational needs • Deliver work within Agile/Scrum environments and support continuous improvement • Ensure compliance with policies, procedures, and operational standards EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178. Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details. Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.

Created: 2026-03-13