Medical Practice Floor Liaison (MSK & Multispecialty ...

Job Title: Medical Practice Floor Liaison, MSK and Multispecialty Focus Department: Clinical Operations Compensation : $75,000-$90,000 : Commensurate on experience Reports To: Chief Operating Officer / Clinical Leadership Employment Type: Full-Time Location: On-site, Multispecialty Outpatient Practice About Madison Medical We are building a modern healthcare organization designed for the future. We combine human judgment with AI, automation, and data to reduce friction, protect provider time, and improve decision-making across complex care models. Our focus includes musculoskeletal medicine, pain management, primary care, chiropractic, and acupuncture. We hire people who are: Curious and open to change Adaptable in fast-paced environments Systems thinkers who see the full picture Role Overview We are hiring a Medical Practice Floor Liaison to run patient flow across a high-volume, procedure-heavy multispecialty practice. This role owns real-time coordination of MSK evaluations, procedures, and multi-visit treatment plans. You will connect providers, clinical staff, and scheduling to ensure patients move through care smoothly and efficiently. You are not managing tasks. You are running a system. What You Will Own MSK and Procedural Flow Oversee daily MSK consults, follow-ups, and procedures Coordinate injections, interventional pain procedures, and advanced MSK treatments Align chiropractic and acupuncture visits within larger care plans Ensure correct sequencing of services to reduce delays Manage room readiness, staffing alignment, and provider timing Multispecialty Coordination Serve as the operational bridge between MSK, pain, primary care, chiropractic, and acupuncture Support patient handoffs and shared treatment plans Maintain continuity across multi-visit and multi-provider journeys Patient Flow Leadership Monitor clinic flow in real time Identify bottlenecks before they impact care Adjust schedules and resources as conditions shift Protect provider throughput and patient experience Patient Journey Oversight Help patients understand where they are in their care plan Support complex, procedure-driven treatment pathways Escalate concerns quickly to preserve trust Technology and Systems Use AI tools such as ChatGPT and internal systems as daily co-pilots Follow structured workflows and improve them over time Contribute insights to strengthen operational systems Who You Are 3+ years in healthcare operations, MSK clinics, pain management, or procedural environments Strong understanding of MSK workflows and outpatient clinic flow Experienced in coordinating high-volume schedules Calm under pressure Accountable and proactive Comfortable learning and using technology daily Compensation We value experience and operational impact. Expected base salary range: 75,000 to 90,000 for strong clinic ops and MSK experience Performance-based incentives available for candidates who improve throughput, reduce bottlenecks, and strengthen patient journey outcomes. Why This Role Matters MSK care generates high clinical and financial value. Poor flow damages both. This role ensures patients experience coordinated, efficient, integrated care instead of fragmented appointments. If you enjoy complexity, thrive in procedural environments, and think in systems, we want to meet you.

Created: 2026-03-14