Quality Director

The Quality Director is responsible for leading all aspects of the company’s quality management program, including inspection, testing, quality assurance, and continuous improvement over 3 manufacturing sites. This is a hands-on leadership position that requires both strategic oversight and direct involvement in inspection and problem-solving activities on the production floor. The Quality Director ensures that products consistently meet customer requirements, internal standards, and applicable regulatory and industry certifications. Key Responsibilities: · Champion and uphold the company’s values, vision, mission and quality policy in all activities. · Adhere to and help enforce company policies, procedures, and internal control standards. · Direct and manage all activities within the Quality Department, including Quality Engineers, Inspectors, and Technicians. · Establish department goals, KPIs, and quality objectives that align with company strategy. · Develop, coach, and evaluate team members to ensure competence, engagement, and accountability. Lead by example, maintaining a visible and active presence on the production floor. · Oversee and participate in first article, in-process, and final inspections to verify compliance with specifications and drawings. · Interpret engineering drawings and specifications, including GD&T. · Use precision measurement tools (calipers, micrometers, indicators, CMMs, gauges, etc.) to verify part conformance. · Develop, maintain, and continuously improve inspection plans, work instructions, and sampling procedures. · Maintain calibration and control of all inspection equipment. · Manage and maintain the company’s QMS in compliance with ISO9001:2015, ISO 13485:2016 and AS9100D (and/or industry-specific standards). · Lead internal and external audits, ensuring audit findings are documented, corrected, and closed on time. · Oversee documentation control, ensuring policies, procedures, and records are current and accurate. · Prepare and submit quality reports and performance metrics to senior leadership. · Lead root cause analysis and corrective/preventive actions (CAPA) for nonconformances and customer issues. · Collaborate with production, engineering, and supply chain teams to resolve quality issues and prevent recurrence. · Drive initiatives to reduce scrap, rework, and process variation. · Utilize Lean, Six Sigma, or other quality tools to identify and implement process improvements. · Serve as the primary point of contact for customer quality concerns, audits, and certifications. · Investigate and resolve customer complaints with professionalism and urgency. · Manage supplier quality performance and assist with incoming inspection or supplier corrective actions as needed. · Collect, analyze, and report key quality performance indicators (defect rates, rework, scrap, returns, etc.). · Use data to identify trends, recommend improvements, and support operational decision-making. Qualifications: · Bachelor’s degree in Engineering, Quality Management, or related technical discipline; equivalent experience considered. · Minimum 7 years of progressive quality experience in a manufacturing environment, including at least 3 years in a leadership role. · Strong hands-on inspection skills and understanding of dimensional measurement tools and techniques. · Proven ability to read and interpret complex blueprints and apply GD&T principles. · In-depth knowledge of ISO9001:2015, ISO 13485:2016 and AS9100D and quality management systems. · Experience with corrective actions, root cause analysis, and continuous improvement methodologies. · Excellent leadership, communication, and team-building skills. · Proficiency in Microsoft Office and quality software systems (SPC, CMM, or QMS software). · Demonstrated ability to interact effectively with customers, suppliers, and all levels of internal personnel. · Experience in plastics, precision machining, or manufacturing for regulated industries. · Experience with PPAP, FMEA, control plans and other advanced quality planning tools. Work Environment: · Work environment includes manufacturing and warehouse settings with exposure to machinery, moderate noise and variable temperatures. · Must be able to stand and move between production and office areas frequently. · Hands-on leadership expected. · May involve standing for long periods, lifting up to 50 lbs, and working near machinery. Expected Hours of Work: · This is a full-time position, typically Monday through Friday. While weekend work is rare, occasional weekend activity may be required based on business needs. Travel: · 10% · Possible international travel

Created: 2026-03-14