Technical Training Developer - Hay and Forage

Technical Training Developer - Hay and Forage The Technical Training Developer - Hay and Forage will manage the entire technical training product life cycle for Round Balers, Small Square Balers, Large Square Balers, Self-Propelled Windrowers and Self-Propelled Forage Harvesters for dealer service technicians and internal company personnel. The role will manage a team environment to develop and maintain training content on Round Balers, Small Square Balers, Large Square Balers, Self-Propelled Windrowers and Self-Propelled Forage Harvesters lines including all support and course materials, for new product and current product updates, including model year changes and running changes. Communicate with various stakeholders to identify training needs to achieve technical training objectives. The successful candidate will be based in one of the following areas: Ames, IA; Racine, WI; or New Holland, PA Key Responsibilities Be the primary contact between all the CNH technical groups and the Round Balers, Small Square Balers, Large Square Balers, Self-Propelled Windrowers and Self-Propelled Forage Harvesters management teams (i.e. know the strategic product range plan, approved budget items, current/future product offering, status of items/projects, manage inclusion of technical teams/members at the proper times, etc) Manage ordering of the new model year machines and coordinate to order within the Global Product Development lifecycle Identify and acquire the proper training aids for all the facilities where training will be offered. Train Technical Training with new tools and processes Lead creation of training content (Web Based, Virtual, Instructor led, shop activity workbooks, etc). Serve as the lead developer and trainer for all CNH hay and forage equipment. Lead annual and new product specific internal trainings (trainers/support/field); schedule it, present it, pull in resources, etc Participate in end of season reviews for Round Balers, Small Square Balers, Large Square Balers, Self-Propelled Windrowers and Self-Propelled Forage Harvesters lines Review new/Model Year Technical Information document changes for functional data, schematic, review manuals for content accuracy before release Lead the development of Overviews and Dynamic Descriptions to be published within service manuals and used for technical training, coordinate with the Technical Information project manager. Lead the creation of dynamic electrical and hydraulic drawings or animations to support the Service Manuals for training purposes; supported by Technical Information and training developers Assist Product Support/Technical Information on challenging cases, including field support as approved Participate in and conduct technical training classes, to continue development of product knowledge and delivery quality Work with content developers of different product lines to continuously improve the processes of development Work at offsite locations to present localized training (approximately 20% of time) Experience Required Bachelor's Degree with three years of relevant experience OR; Associate degree plus five years of relevant experience OR; High School Diploma/GED plus eight years of relevant experience, related to engineering, technology, automotive, agricultural/construction equipment, or equivalent Ability to travel up to 20% One or more years of customer support experience Two or more years of experience with assigned product group (Round Balers, Small Square Balers, Large Square Balers, Self-Propelled Windrowers and Self-Propelled Forage Harvesters) Excellent written and presentation skills as well as comprehensive computer skills Technical experience relating to diagnostics of mechanical, electrical (12- or 24-volt DC), and fluid power systems (hydraulic/pneumatic) Ability to articulate how technical systems work to others with varying levels of experience Preferred Qualifications Multi-department experience (i.e. technical publications, product support, technical support, product management, etc.) Experience creating Technical Information for mobile equipment Knowledge of Precision Agriculture Applications Knowledge or experience with Adult Learning Methodology and Distance Learning 2-4 years technical training experience in the automotive, agricultural, or construction industry, preferably on assigned product 2-4 years training development experience using various development tools (i.e. Storyline, Adobe, Power Point, etc.) What We Offer We offer dynamic career opportunities across an international landscape. As an equal opportunity employer, we are committed to delivering value for all our employees and fostering a culture of respect. At CNH, we understand that the best solutions come from the diverse experiences and skills of our people. Here, you will be empowered to grow your career, to follow your passion, and help build a better future. To support our employees, we offer regional comprehensive benefits, including: Flexible work arrangements Savings & Retirement benefits Tuition reimbursement Parental leave Adoption assistance Fertility & Family building support Employee Assistance Programs Charitable contribution matching and Volunteer Time Off

Created: 2026-03-14