Assistant Ski Patrol Manager

Join our dedicated team as we balance hard work with fun and laughter at the mountain resort. We are looking for individuals committed to providing exceptional service for our guests, aiming to create extraordinary experiences within our bold mountain community. WHY WORK WITH US? As part of our team, you will gain invaluable experience, career advancement opportunities, and enjoy various lifestyle perks. Alterra Mountain Company Employee Pass for free lift access & discounts at Alterra resorts Free or discounted multi-resort dependent season passes Free or discounted IKON pass Discounted golf & fitness memberships Employee childcare rates & discounted seasonal programs Retail and Food & Beverage discounts Friends & family tickets Onsite medical clinic Comprehensive medical, dental, vision, life, and disability benefits, including Employee Assistance Program (EAP), Health Savings Accounts (HSAs), and Flexible Spending Accounts (FSAs) 401(k) plan with company matching Discounted tuition plan Paid parental leave Paid sick time, flexible time off, and vacation POSITION OVERVIEW The Assistant Ski Patrol Manager is key in leading daily patrol operations, ensuring safety and emergency response, supervising staff, training personnel, and handling administrative tasks. A broad understanding of Snowmaking, Grooming, Lift Operations, and Summer Mountain/Bike Operations is necessary to make informed decisions. In the Director's absence, this role will take the lead in department operations, emergency response, and continuous improvement of patrol functions. Compensation ranges from $50,000 to $65,000 annually, depending on experience. CORE DUTIES & RESPONSIBILITIES Leadership & Staff Management: Supervise, coach, and mentor patrol staff during winter ski and summer bike operations. Assist with hiring, onboarding, training, payroll, and development of patrol team members. Provide daily direction, delegate tasks, and oversee operations. Participate in performance reviews and corrective action processes with the Director. Be present on the mountain and exemplify professionalism, safety, and accountability. Mountain Operations Coordination: Coordinate daily operations with Snowmaking, Grooming, Lift Operations, Activities, and summer operations teams. Represent Ski Patrol at daily Mountain Operations meetings when the Director is unavailable. Contribute to decisions regarding terrain openings/closures, weather responses, and guest safety. Facilitate seasonal transitions, ensuring staffing readiness for winter and summer operations. Emergency Response & Patrol Operations: Respond to on-mountain emergencies, including medical incidents and rescues. Provide emergency medical care and documentation following regulations and protocols. Support emergency responses for summer lift-served biking operations. Engage in advanced rescue operations, including backcountry rescues and accident investigations. Operate snowmobiles or other patrol-related vehicles as needed. Participate in emergency preparedness drills and evacuation procedures. Operational & Administrative Duties: Assist in developing patrol staffing schedules to maintain operational readiness. Review and approve timecards, ensuring compliance with payroll guidelines and labor regulations. Participate in seasonal staffing planning and performance evaluations. Adhere to departmental budgets and plans set by the Director & VP of Operations. Monitor labor utilization and staffing efficiency. Ensure compliance and accurate documentation for patrol operations. Training, Compliance & Development: Support training programs, certifications, and continuing education for patrol staff. Assist in operational readiness drills and safety training. Ensure compliance with state regulations, medical protocols, and resort safety standards. Maintain required certifications and stay updated on industry best practices. EDUCATION & EXPERIENCE REQUIREMENTS High school diploma or equivalent required; additional education preferred. 3-5 years of ski patrol experience with increasing responsibility and proven leadership. Current Outdoor Emergency Care (OEC) certification; EMR, EMT, AEMT, or Paramedic preferred. Advanced skiing or snowboarding skills. Proficient in toboggan operations. Experience with summer patrol or bike operations is preferred. QUALIFICATIONS, KNOWLEDGE, SKILL, AND ABILITY REQUIREMENTS Ability to lead and supervise teams in a fast-paced, high-risk environment. Strong judgment and decision-making skills in emergencies. Effective communication and collaboration across departments and levels of leadership. Ability to manage competing priorities while ensuring safety and quality of service. Valid US driver's license with a good driving record required. High physical fitness level to meet the demands of ski and bike patrol. The position may require weekend, holiday, and occasional evening work for special events. All candidates must be able to perform essential duties effectively with or without reasonable accommodations. AN EQUAL OPPORTUNITY EMPLOYER

Created: 2026-03-14