IT Manager (PMO)

Salary: $89,760.52 - $148,104.85 Annually Location : Bradenton, FL Job Type: Full-Time (Salaried) Job Number: 26-00137 Department: Information Technology Opening Date: 03/12/2026 Closing Date: 3/26/2026 11:59 PM Eastern General Information Work Location: 1112 Manatee Avenue West, Bradenton, Florida 34205 Work Hours: Monday - Friday, 8:00am - 5:00pm Expected Starting Salary Range: $89,760.52 - $118,932.69 Advanced Professional and technical work in leading and managing a functional area of the department that is both strategic and tactical in nature. It requires the incumbent to possess strong interpersonal, leadership, and technical competencies, with the capacity to direct and oversee analytical, technical, and administrative work products in support of mission critical systems and operations across the enterprise. The incumbent is accountable for personnel and work products that achieve strategic business objectives and desired outcomes, and for the creation and enforcement of departmental and enterprise standards, policies, and procedures that govern business operations. The incumbent must be a visionary, having the capacity to see things not as they are, but how they could be; with the ability to motivate and influence others to translate vision into actions and meaningful contributions that drive performance to higher levels of efficiency and effectiveness, quality, productivity, and customer satisfaction. The incumbent is responsible for assigning work for the completion of analysis, design, development, configuration, testing, training, documentation, and production support; and requires leadership, initiative, creativity, and original thinking that are performed independently, or under the general guidance of senior management, and with extensive latitude for individual and team initiative, judgment, and discretion. The incumbent oversees work with customers to determine hardware, software, and system functional requirements through business analysis, and facilitates strategic planning initiatives to achieve business value through partnership. The incumbent reports to a senior manager, or designee. Note: This position is designated by the Manatee County Board of County Commissioners as serving at the will and pleasure of the County Administrator. Employment in this position is at will and may be terminated at any time, with or without cause or notice, in accordance with applicable federal and state laws. Nothing in this job posting, any application materials, or any related communications shall be construed to create a contract of employment or to limit the County Administrator's authority to terminate the appointment at any time, with or without cause and with or without prior notice, subject only to applicable law. Working Conditions: Indoor/office situation; high noise environment while performing certain responsibilities. Lifting equipment up to 50 lbs. alone; up to 75 lbs. with assistance. Job Description Essential Functions: These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position.Area of Assignment: Business Services, PMO Manager The PMO Manager plays a critical role in ensuring that the PMO team and the projects they manage are executing effectively and are aligned to the standards and processes defined for the PMO. The PMO Manager will serve as a liaison between project teams, business units, and the stakeholder leadership teams. They will support and mentor project managers, ensuring consistent delivery practices and professional development. The PMO Manager will, also, lead technical projects requiring cross-functional collaboration and facilitation between ITS PMO and all MCG departments and constitutional offices. The incumbent is an effective team builder and provides broad leadership skills in a manner that fosters commitment, team spirit, pride, and mutual trust and respect. Plans, organizes, assigns, and directs the work of highly skilled subordinates for complex problems and projects, and routinely interfaces with peers, customers, vendors, consultants and other key stakeholders for progress reporting, support, and organizational readiness. The incumbent motivates others and is a catalyst for organizational and process change that is committed to challenging the status quo; and creates and oversees business process disciplines in performing work assignments in an effective and efficient manner, while leading continuous improvements and business process teams. The incumbent creates and instills a shared vision within others, and has the ability to coach, mentor, and guide others to achieve that vision through others. Establishes and champions effective governance models, committees, and teams necessary to achieve business objectives and economies of scale; and serves on them. Assesses resources and capabilities to influence, develop, and motivate others to change or improve standards, policies, procedures, and work plans to enable a high-performance organization. Champions the departmental and enterprise vision and mission; and allocates resources aligning closely with what is most important to the business. Leverages the PMO for planning, implementing, reporting, and evaluating work; and develops a responsive culture of disciplined project management and quality assurance best practices for all work products. Creates project plans, executes, and supports business strategies and solutions that meet critical success factors and desired outcomes, with appropriate key performance indicators for monitoring effectiveness with measures and controls. Creates business cases that justify cost in terms of business value and return on investment and maintains the highest standards of financial stewardship. Participates in the completion of the annual strategic business plan and budget proposal and is accountable for completing responsibilities within the parameters of both. Develops a responsive customer service culture, service level consistency, and operational transparency, leveraging best practices and integrated business processes to govern service management; and creates service level criteria, and meets or exceeds service level commitments in pursuit of customer satisfaction. Manages customer expectations through effective Business Relationship Management, actively promoting ideas, concepts, and initiatives using interpersonal communication skills to facilitate business relationships, encourage cooperation, and resolve conflicts. Stays on the cutting-edge of relevant technology by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations; and encourages others to do the same. Directs and performs analysis and evaluation for the selection of vendor-supplied work products including hardware, software, and services, determining optimum business solutions that meet design specifications, mitigate operational risk, and meet customer expectations. Regularly prepares and delivers verbal and written presentations to peers, executives, customers, and special committees; and listens, considers all perspectives, and ensures understanding at all levels of the organization. Utilizes the performance evaluation process for the growth and development of departmental resources, and creates employee developmental plans, evaluates, and counsels organizational and employee performance. Performs other related duties as assigned, including participation in emergency or disaster response activities, as required and consistent with the employee's qualifications, essential job functions, and applicable federal and Florida law. Minimum Qualifications Bachelor Degree in information technology, computer science, computer technology, or related field required. Four (4) years of professional leadership or supervisory experience in managing information technology employees required. Prior supervisory experience required. Equivalent combinations of education, training, and experience may be considered in meeting the minimum qualifications for this position. More Assignment to work a variety of work schedules including compulsory work periods such as call-outs, maintenance windows, special assignments, emergencies, and disaster situations may be required. Candidate to demonstrate competencies and possess certifications in one or more specific fields may be required. Other highly desirable knowledge, skills, abilities, and credentials relevant to the position such as ITIL, EPAS, SDLC, PMBOK, and other related technical and leadership certifications. Knowledge, Skills, and Abilities: Knowledge in standard office practices, policies, procedures, personal computers, operating systems, and related software applications, Knowledge of the principles and best practices for sound organizational management, policy development, project management, and strategic planning in a technical environment. Knowledge and proficiency in enterprise planning and architecture strategies in designing innovative business solutions that integrate business requirements, technology, and information to achieve desired outcomes, including application development, data administration, system architecture, data architecture, and data modeling. Knowledge and proficiency in negotiating contract terms and conditions, with particular emphasis on optimizing license agreements and maintenance and support contracts to control recurring costs. Ability to multi-task, with proficiency in managing personal daily activities and complex problems and projects for self and others that cross section and organizational boundaries, and that affect the enterprise at-large. Ability to be an effective team builder, and to work with others to lead or mentor teams and facilitate groups to achieve success through others. Ability to use interpersonal skills to influence and inspire others to follow, and to facilitate and foster open communication and cooperation within the organization and with customer groups to build an effective team environment. Ability to prepare and deliver effective presentations at various levels, including governance committees and boards. Ability to strengthen partnerships, and to use diplomacy in dealing with difficult customers in delivering business services, while setting the example for others to follow. Ability to communicate effectively, both verbally and in writing, with peers and others, and in a clear and concise manner. Ability to communicate with tact, patience, and courtesy at all levels of the organization. Ability to assist personnel with training of new technologies, processes, and procedures. Ability to self-develop relevant job-related skills for current and future roles, and to implement a structured organizational developmental program for the department that retains and attracts talent, with opportunities for personal growth. Ability to deliver high-quality business services on-time and on-budget, and to achieve customer satisfaction the first time. Ability to distinguish between relevant and irrelevant information to make logical decisions and provide solutions to individual and organizational problems. Ability to see things not as they are, but as they could be with ability to motivate and influence others to translate vision into actions and meaningful contributions that drive performance to higher levels of effectiveness, quality, and productivity. Knowledge and commitment to quality workmanship, dependability, and the principles of accountability, civility, and ethics. Knowledge and proficiency in the following core competencies: Team Building, Leveraging Diversity, Service Motivation, Vision, Influencing and Negotiating, Interpersonal Skills, Communication, Accountability, Problem Solving, and Technical Credibility. Veterans Preference In accordance with Florida Statute 295.07, F.S., Chapter 55A-7, priority consideration in employment will be given to eligible veterans and spouses of disabled veterans. Applicants claiming preference must provide a DD Form 214 or other acceptable documentation with their application. We are committed to honoring the service and sacrifices of our veterans and their families. EEO/ADA Statement Manatee County Government is an equal opportunity employer and is committed to providing reasonable accommodations to individuals with disabilities. If you require any accommodations to participate in the recruitment process, please contact Human Resources at 941-748-4501 x 3865. Drug-Free Workplace Manatee County Government is a drug-free workplace in accordance with Federal and Florida Law. Emergency Response/Recovery Activities All employees may be required to work before, during, or after an emergency. During an emergency, employees may temporarily be assigned to work and perform duties outside the normal scope of their position, location, and work schedule to fit the needs of the County and its citizens. Full Time Positions Employee Assistance Program (EAP): ComPsych- offers all employees and their family members with emotional, financial, legal, and work/life balance support. LAMP counselors available for personal support including emotional, substance abuse, marital, and financial issues. Five (5) free visits annually for employees and covered family members. Wellbeing Benefits: Wellness/Health Coaches (5 Free per year) On-site Fitness Centers for you and your dependents with 24/7 access Personal Training (5 Free per year) Pharmacy Technician Group Fitness Classes Musculoskeletal Physical Therapy Management Diabetes Care Program Registered Dietician (5 Free per year) Massages with licensed therapist (small copay) Miscellaneous Benefits: Workers' Compensation Training/Seminars Premium Pay Differentials/Career Ladders Government employee discounts at many retailers and attractions Access to Manatee County Library Services (books, digital services, tools, museum passes). Paid Time Off: 12 Paid Holidays including New Year's Day, Thanksgiving, and Christmas. Three (3) Personal Holidays Personal Sick Leave Family Sick Leave Sick Leave Bank (Donated Hours) Professional Medical Appointment Leave Bereavement Leave Military Leave Military Training Leave FMLA Vacation Award: Applies to employees regulary sceduled to work 8 hours per day/40 hours per week. Years of Service Vacation Days 0-5 16.25 days 6-10 19.50 days 11+ 22.75 days Earn an additional day of vacation every six (6) consecutive months of no sick leave. Insurance: Award-winning Health Plan with deductibles as low as $0. Dental Insurance Vision Insurance Prescription Insurance Life Insurance (6 times salary at low cost) Long-term and Short-term Disability Insurance Retirement: Florida Retirement System (FRS) with Pension Plan and Investment Plan options. 457b Tax Deferred and ROTH account options through Voya. FRS Webinars Free financial guidance with licensed, non-commissioned financial planner Career Wellness: Professional Leadership Programs Instructor-Led and eLearning Training Premium Pay Differentials/Career Ladders Career Counseling Toastmasters Networking Membership (Manatee Chamber of Commerce, Lakewood Ranch Business Alliance) Employee Recognition Programs with monetary and time-off awards Education Benefits: Tuition Reimbursement eligible after six (6) months of Public Service, including GED reimbursement. Continuing Education support through Training/Seminars and Premium Pay Differentials/Career Ladder. Public Service Loan Forgiveness (PSLF) Flexible Spending Account: Options for Health Care and Dependent Care Spending Accounts providing pre-tax savings. Permanent Part Time - BenefitsEmployee Assistance Program (EAP): • ComPsych - offers all employees and their family members with emotional, financial, legal, and work/life balance support. • LAMP counselors available for personal support including emotional, substance abuse, marital, and financial issues. Miscellaneous Benefits: • Workers' Compensation • Training/Seminars • Fitness Center Access for employee only • FRS options • Premium Pay Differentials/Career Ladders • Government employee discounts at many retailers and attractions • Access to Manatee County Library Services (books, digital services, tools, museum passes). Paid Time Off: • 12 Paid Holidays including New Year's Day, Thanksgiving, and Christmas. • Three (3) Personal Holidays • Paid Time Off and Leaves of Absence are based on an 8 hrs./day 80/hrs. per pay-period basis, any work schedule less that this will be earned on a pro-rated basis 01 VERY IMPORTANT - When answering supplemental questions about experience, education or certification, please be sure the information is reflected in the Education, Work Experience and Certificates and Licenses sections of your application. Must include Monthly Salary, Name of Employer, Location, Phone Number and Duties for each employer in Work Experience. Note: "See Resume" is not acceptable. Identify all gaps not related to medical reasons. I acknowledge the above statement 02 If you are claiming Veteran's Preference, please check category of eligibility A disabled veteran who is eligible for receiving compensation under public law administered by Department of Veteran's Affairs and Department of Defense The spouse of a veteran who cannot qualify for employment because of total and permanent service-connected disability, or spouse of a veteran missing in action, captured or forcefully detained by a foreign power A wartime veteran who has served at least 1 day during a wartime period (active duty for training may not be eligible) An un-remarried widow or widower of a Veteran who died of a service-connected disability The mother, father, legal guardian, or un-remarried widow or widower of a service member who died as a result of military service under combat-related conditions as verified by the U.S. Department of Defense A current member of any reserve component for the United States Armed Forces or the Florida National Guard A veteran with a "Honorable" discharge (Active duty for training may not be allowed for eligibility) Not claiming Veteran's Preference 03 Which level of education have you achieved? No high school equivalency High school graduate/equivalent Associates degree Bachelors degree Masters degree 04 How many years of experience in professional leadership or supervisory experience in managing information technology employees do you have? None 1 year 2-3 years 4-5 years 6-7 years 8+ years 05 Do you have experience establishing or leading a Project Management Office (PMO) in a mid-to-large organization? Yes No 06 Have you managed a portfolio of projects with cross-functional teams and competing priorities? Yes No 07 Have you implemented project or portfolio management software in a previous role? Yes No 08 How do you measure the success of a PMO, and what metrics do you typically track? 09 What techniques do you use to mentor or coach project managers under your supervision? 10 What previous roles have you held that you believe qualify you for this position? Required Question

Created: 2026-03-14