Operations Trainer

TRIGO Global Quality Solutions is seeking a to fill an Operations Trainer Position in Greer, SC.Overall Purpose of an Operations TrainerThe Operations Trainer is responsible for developing, delivering, and evaluating training programs that strengthen the performance, capability, and consistency of Operational Leads and Associates. This role ensures standardized onboarding, reinforces process discipline, and supports continuous improvement across all operational functions. The Trainer will serve as a subject-matter expert on company processes, work instructions, safety protocols, and quality standards.Reports toSite Manager / Site SupervisorResponsibilitiesClient relationship & Business development Establishing and maintaining relationships with customers and site personnelDaily communications with various stakeholders at the site levelProvide feedback to leadership on process inefficiencies, training gaps, and improvement opportunities Operations Train and validate inspectorsCoordinate changes in Work OrdersConduct ongoing audits of effectiveness of work being performedPerform visual, mechanical, and functional verifications to ensure compliance to quality standards and specificationsMake independent judgments for subjective scenariosWork as an inspector when requiredDemonstrates commitment to reduce the risk of workplace accidentsMust comply with local and company Health & Safety legislation, laws, and policiesCollaborate closely with Operations and HR partners to identify training needs and skill gapsSupport new launch activities, process changes, and continuous improvement initiativesServe as a role model for operational excellence and demonstrating best practices on the floorConduct onboarding and job-specific training for new Operational Leads and AssociatesLead hands-on, floor-based instruction to ensure full comprehension of operational tasks, safety requirements, and quality expectationsMaintain a structured training schedule aligned with staffing needs and production demands Organization & management Ensures all site personnel receive corporate communications Act as a liaison between Supervisor and inspectorsFacilitate refresher training sessions, cross-training initiatives, and upskilling programsSupport corrective action plans by providing targeted re-training when performance gaps are identifiedEnsure training compliance is met, and audits of trained personnel are maintainedMonitor effectiveness of training programs through KPIs and adjust curriculum as needed Technical Create and maintain customer and company reportsUtilize company web portals to record required audits and documentationCreate and update training materials, SOPs, visual aids, and evaluation tools.Ensure all training documentation aligns with customer requirements, safety standards, and company operating procedures.Conduct competency assessments to validate readiness and skill level.Track trainee progress and maintain accurate training records in the designated tracking system.Participate in root cause analysis and corrective action initiatives when training-related issues occur Other Any other duties as assigned Knowledge, skills, abilities Hard Skills Proficiency in EnglishComputer skills – Microsoft Office (basic Microsoft Excel proficiency) and OutlookProficient in the use of various gages and measuring devicesAbility to lift / move 50 lbs. Proven ability to train, coach, and motivate team members at multiple skill levelsStrong knowledge of operational workflows, safety protocols, and quality standardsExcellent communication and presentation skillsAbility to work effectively on the production floor and in classroom settingsStrong organizational and documentation skillsInstructional & Coaching SkillsLeadership DevelopmentProcess Understanding & SOP AdherenceCommunication & Relationship BuildingPatience, Professionalism, and ClarityChange ManagementProblem-Solving & Root Cause AnalysisTime ManagementCertified Trainer, Lean/Six Sigma background, or similar credentials preferredBilingual abilities (English/Spanish) a plus Values and AttitudeGlobal team spirit Team playerCaring for peopleOpen-minded Excellence ReactiveResilient to pressureRigorous Customer focus Client orientedReliable & trustworthyFlexible Initiative AutonomousInnovativeDaring Work experience Overall recommendations 1+ years of work experience in a supervisory role.Experience in automotive manufacturing, logistics, or a high-volume production environment.Prior experience developing training content or managing a training program.2+ years of experience in operations, quality, training, or a related environment. Education background Overall recommendations High School Diploma or Equivalent About TRIGO Global Quality SolutionsFounded in 1997, TRIGO is a multinational company providing operational Quality Management solutions for the manufacturing sector, especially in the automotive and aerospace industries. With a team of more than ten thousand professionals present in 20+ countries across 4 continents, TRIGO offers a comprehensive portfolio of Quality Assurance services ranging from inspection to expert auditing, consulting and training.The unrivaled expertise, industrial mindset and extensive global footprint that TRIGO has built up over the last 3 decades has made TRIGO the leading quality solutions provider using the latest innovative and reliable digital systems and standard processes, delivering results in the most demanding industries. TRIGO has recently started to expand its clientele by offering quality services to the medical, chemical and food industries.TRIGO Global Quality Solutions is committed to the core values of equal employment opportunity. We are committed to treating people fairly, and with respect and dignity. We offer employment opportunities based upon an individual's qualifications and performance, free from discrimination or harassment because of race, ancestry, place of origin, ethnic origin, color, citizenship, creed, sex, sexual orientation, age, marital status, family status, and disability.TRIGO Global Quality Solutions appreciates receiving all expression of interest; however, only those candidates invited for an interview will be contacted.

Created: 2026-03-14