Assistant Branch Manager

Please take time to review Banner Bank's Consent & Privacy notice before applying. Banner Bank is proud to be an Equal Opportunity Employer committed to fostering diversity in the workplace. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability, or protected veteran status. Note: Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings on this site. Resumes submitted to any Banner Bank employee by a third party agency and/or search firm without a valid written and signed search agreement will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position due to an unsolicited agency or search firm referral. With over 130 years of rich history and core values that persist over time—listening, learning, and helping individuals and businesses achieve their financial aspirations—Banner Bank has been recognized as one of the Best 100 Banks in America by Forbes for eight consecutive years and as one of the Most Trustworthy Companies by Newsweek for four years. With more than $15 billion in assets and over 150 locations, our financial stability and commitment to community exemplify our role in the economy. As an Assistant Branch Manager, you will play a crucial role in leading the daily operations of the branch and fostering a supportive, service-driven environment for both clients and team members. Your leadership will ensure the branch's efficient functioning while also coaching, developing, and empowering the teller staff to guide clients toward financial solutions tailored to their needs. Lead the day-to-day operations of the branch. Supervise, train, and mentor Teller staff. Assist the Branch Manager in cultivating a performance-driven sales culture. Facilitate client engagement to help them reach their financial goals while recommending Bank products and services. Effectively address client inquiries and resolve issues promptly. Step in as acting manager during the Branch Manager's absence. In this role, you will: Oversee the processing of daily financial transactions, including deposits, withdrawals, check cashing, and loan payments. Lead sales initiatives, operational efficiency, and client service efforts while providing guidance and support to the teller team. Ensure operational tasks are executed accurately and in a timely manner. Reinforce policies and procedures to mitigate risk and achieve strong audit results. Engage clients in financial discussions using the Banner Way process to identify their needs. Provide well-suited product recommendations based on individual client situations. Refer clients to Bank specialists when specialized expertise is necessary. Maintain a comprehensive understanding of operational processes, compliance mandates, and security standards. Act as the branch leader in the absence of the Branch Manager. What we are looking for: A High School Diploma or G.E.D. (Required). At least 6 years of retail banking experience (Required). Previous experience in a supervisory or managerial role leading projects, processes, or teams (Required). An equivalent combination of education and experience may also be accepted. Key Attributes for Success: Comprehensive knowledge of retail banking products, policies, procedures, and systems. Confidence in navigating complex accounts with expertise in consumer and QuickStep lending. Exceptional client service and relationship-building abilities with strong communication skills. Effective selling, cross-selling, and referral abilities to enhance branch growth. Proficient in problem-solving, negotiation, and analyzing client financial data. A passion for assisting clients in finding the right financial solutions. Capability to lift up to 25 pounds as part of the role. Travel: Up to 20% travel may be required. Our Company Values: Do the right thing, Mutual respect, Teamwork, Accountability. What Our Team Says: "I have the opportunity to learn and grow every day in my current role. I love the work-life balance, knowing that we work hard and strive for high performance but are also celebrated." - Glassdoor review. Compensation & Benefits: Targeted starting salary range (dependent on experience): $27 - $36 per hour. Annual incentive potential. Comprehensive employee benefits, including medical, dental, vision, LTD, STD, and life insurance. Paid vacation time, sick time, and 11 company paid holidays. 401k with up to 4% match. Tuition reimbursement available. In this exciting role, you will oversee the processing of routine financial transactions, manage branch operations, mentor teller staff, and engage clients to assess their financial needs, thereby presenting tailored solutions. Drive operational efficiency through various initiatives and ensure adherence to policies, procedures, and compliance standards while maintaining a supportive atmosphere. Education & Certifications: - High School Diploma required (an equivalent combination of education and experience may be considered) - NMLS registration preferred. Experience: - 6 or more years of retail banking experience required. - 0 to 2 years of experience in a supervisory or management role is required. Knowledge, Skills, and Abilities: Thorough understanding of retail product philosophy, policies, procedures, documentation, and systems. Demonstrated knowledge of all complex accounts, consumer lending, and QuickStep lending. Excellent interpersonal skills and effective verbal/written communication skills. Proficient in sales, cross-selling, and referral techniques. Strong mathematical and problem-solving skills. Ability to manage complex operational issues and provide support to other branches when needed. Travel: Up to 20% travel expected. Compensation & Benefits: Targeted starting salary range (based on experience): $51,989 - $77,984. Incentive potential. Comprehensive employee benefits package, including medical, dental, vision, LTD, STD, and life insurance. Paid vacation time, sick leave, and 11 paid holidays each year. 401k (with up to 4% match) and tuition reimbursement up to $5,250 annually.

Created: 2026-03-14