Administrative Assistant

Administrative Assistant The Administrative Assistant provides general administrative support to the mall management team. The Administrative Assistant interacts with the general public, merchants, tenants, in-house facilities technicians, third-party contractors including housekeeping and security, and other persons servicing the mall, its merchants and tenants. Responsibilities include: Supporting the day-to-day management of the mall including general office work such as file organization, fulfilling written requests, answering phones, greeting guests, word processing, distributing mail, purchasing and replenishing supplies Serving as initial point of contact for customer, vendor, merchant and tenant inquiries, requests and complaints while exhibiting a high level of customer service Performing high-level administrative work, such as creating spreadsheet tracker reports, organizing, scheduling, coordinating, compiling and analyzing confidential business information Scheduling meetings/conference calls and appointments, coordinating food and handouts for meetings, as needed Assisting in implementing property activities and events Preparing, maintaining, and distributing mass written communication to retailers as directed Supporting and collaborating with the Mall Management team and may also provide administrative support to other departments including but not limited to Accounting, Specialty Leasing, and Marketing Establishing and maintaining effective business relationships May direct or coordinate services such as repair & maintenance with in-house facility technicians, or third-party vendors May manage and collect current Certificates of Insurance for Tenants and/or third-party vendors May operate as mall management office support person for localized computer software/hardware Other duties as assigned Qualifications include: High School Diploma or GED required 2 years of experience in an administrative support role Proficiency in Microsoft Office including Outlook Highly organized and project oriented Excellent business writing and verbal communication skills Quick learner, self-starter and helps others achieve results Core competencies: Nimble Learning, Collaborates, Drives Results, Customer Focus The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to stand, walk, and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee may frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The noise level in this work environment is usually moderate. Compensation includes: Salary @type: Non-Exempt Pay Frequency: Bi-weekly Hourly Pay Range: $24 - $31 Annual Bonus: 4% Benefit Information includes: Competitive compensation Medical, Dental and Vision beginning day 1 401(k) Company matching 401(k) Vests on Day 1 Career development programs Charitable donation matching Generous paid time off (i.e., vacation, personal holidays, paid sick time) Paid Volunteer Hours Paid Parental Leave Family planning assistance including IVF, surrogacy, and adoption options Wellness and mental health resources Pet insurance offering Childcare Assistance Commuter benefits We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.

Created: 2026-03-15