Enterprise Mobility - - Responsibilities: Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors; Meet and greet customers in a friendly and timely manner; Process returns, check-ins and exit kiosk transactions; Understand and communicate rental terms and conditions, vehicle features and other services; Perform miscellaneous and backup duties job-related duties as assigned