Principal Account Executive

Account Management Role Manages ACI's overall relationship with established accounts. Develops strategy and manages the process of bringing the identified marketing opportunities to a logical close. Keeps current on ACI products/enhancements, competition and industry trends. Maintains account and territory records, updates management on account activity and provides forecast data as requested. Job Responsibilities: Manages ACI's overall relationship with current customers, with emphasis on developing and maintaining effective relationships with key executives. Customer satisfaction and loyalty are key requirements and measurements. Develop and implement strategic account plans by collaborating cross-functionally to drive client revenue growth and enhance overall satisfaction. Lead Executive Business Reviews, preferably onsite, by crafting agendas, engaging key internal stakeholders, and ensuring follow-through on post-review action items. Manages all administrative aspects of the assignment including but not limited to account profiles, sales pipeline records, current customer org charts, etc., consistent with ACI's sales best practices. Keeps current on ACI products/enhancements, competition activities and industry trends. Perform other duties as assigned Understand and adhere to all corporate policies to include but not limited to the ACI Code of Business Conduct and Ethics. Knowledge, Skills and Experience required for the job: Bachelor's degree or equivalent experience. 12 years of successful Account Management experience in industries targeted by ACI (financial institutions, processors, etc.), preferably selling payments solutions. Must have a combined minimum experience of 5 years in either the payments, e-commerce or mobile payments industries. Must have successful sales record. Excellent presentation, verbal and written communication skills. Ability to understand the business and technical solutions. Ability to move the sales process to closure. Ability to articulate and professionally present solutions and to respond creatively to customer needs. Understanding and knowledge of products/solutions currently marketed by ACI is a plus. Selling technology solutions into multi-national organizations companies, and/or merchant acquirers/processor experience is highly desired. Payments or payments processing related sales experience a plus. Salesforce.com experience preferred. Work Environment: Standard ACI office or home office environment, depending on territory and/or location Travel required 20% - 30%

Created: 2026-03-15