Gift Processing Specialist

Duties and Responsibilities Ensure all information entered in Blackbaud and/or Raiser's Edge software is done according to established protocols. Perform constituent data-entry. Process all aspects of all philanthropic donations and contributions, including but not limited to, gift entry, production of all acknowledgement letters, gifts linkages (events, proposals, soft crediting) and any follow-up with donors. Run weekly gift reports and share with Philanthropy staff to ensure accuracy of gift reporting. Coordinate with Finance on daily gift adjustments, monthly reconciliations and providing information requested during the annual audit. Ensure appropriate and timely gift acknowledgement to donors. Coordinate matching gifts process and other third-party transactions. Respond to requests for information regarding donor recognition opportunities or requests for gift history, donation envelopes, etc. Assist in producing donor lists as requested for internal and external purposes as needed by staff. Utilize research tools to gather pertinent information on key donors and prospects, including articles of interest, and evaluative materials. Provide excellent customer services to donors by phone, in writing or in person. Participate and assist with Hospice of the Chesapeake signature events. Assist with general office operations, including answering telephones and directing calls, greeting guests, process disbursements, check requests, and team meeting support. Provide support as requested by the Executive Director About Hospice of the Chesapeake At Hospice of the Chesapeake, we create meaningful experiences for those in the communities we serve who are experiencing serious advanced illness and loss. We believe truly meaningful experiences come from a partnership between highly skilled and compassionate professionals, our healthcare partners and the patient and family with a primary focus on living each day to the fullest extent possible. We develop care plans to minimize symptoms, articulate what matters most, and remember that each moment matters. We are Your Hometown Hospice! Over the last 45 years, our team has cared for more than 50,000 hospice patients and nearly 100,000 family members. To learn more please visit us at hospicechesapeake.org or find us on social media. Your Qualifications: REQUIREMENTS High school diploma or equivalent required. Two years of data entry experience, preferably with Raiser's Edge, Two years of demonstrated experience and proficiency using Microsoft Office, products (Word, Excel, Outlook, etc.) Preference given to those with knowledge or experience using Blackbaud or Raiser's Edge, Able to complete Raiser's Edge Fundamentals online coursework and certification within six months of hire (provided by organization), Demonstrated customer service skills, Demonstrated patterns of self-motivation, teamwork, and a positive attitude. KNOWLEDGE, SKILLS AND ABILITIES Ability to exercise independent judgment and discretion while working on multiple projects simultaneously. Ability to maintain complex records and files. Ability to troubleshoot most office administration problems and respond to all inquiries and requests related to the work area. Ability to effectively handle interpersonal interactions at all levels and handle highly sensitive interpersonal situations. Ability to coordinate, prioritize and monitor projects to completion. Ability to work both independently and in coordination with professional colleagues. Ability to manipulate various database records to produce lists, mailing labels, and merged letters. Ability to work in a fast-paced environment and adapt quickly to change Excellent organization skills, oral and written skills. Demonstrated computer and software skills including MS Word, PowerPoint, Excel, database applications, and Microsoft Outlook for scheduling and communicating. Compliant with health screening and vaccination requirements of organization and position, including Influenza vaccination annually. This position is overtime exempt What We Offer: A rewarding and fulfilling career with a company that values your contributions. Competitive salary and generous paid time off, including 18 vacation days, 10 sick days, and 8 paid holidays in your first year of employment with HOC. Educational assistance to pursue professional development, additional certifications and degree programs. Comprehensive health, dental, and vision coverage, company-paid Short-Term Disability and Life Insurance, and available accident and critical illness coverage. Retirement 401(k) plan, with a generous company match. In accordance with Hospice of the Chesapeake's commitment to leadership and industry-leading care, we require that all employees be vaccinated against Influenza, as well as being screened for TB upon hire and annually thereafter. Documented and supported requests for religious and medical accommodation may be considered but may not be approved in all circumstances. #IND

Created: 2026-03-15